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Remote Finnish-speaking Customer Service Agent to Greece

Remote , Greece

Nordic Jobs Worldwide

Mandatory:

English Advanced

Finnish Proficiency

Company

Nordic Jobs Worldwide

Employment type

Full time

Experience

Entry level

DESCRIPTION

Are you Finnish native or fluent with strong English communication skills? Looking to make your career in a multicultural environment in historic Athens or remote in Greece? We have the perfect opportunity for you!

Our client is a global leader in end-to-end customer experience products and solutions is currently looking for a Finnish Customer Service Specialist for a Bank.

As a customer service specialist in this project, your daily responsibilities will include:

Provide the highest level of support to our customers via phone and email on a range of issues
Give accurate, valid, and complete information by using the right procedures
Be the owner of the customer query and ensuring a timely resolution and response
Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
Meet and exceed our customer service quality goals, compliance regulations and productivity targets
Create amazing customer experience that people value, and we are proud of
Be responsible to follow the direction of management and provide feedback

REQUIREMENTS

Native or proficient level of Finnish (C2)
Intermediate level of English (at least B2) both verbal and written
Strong communication skills – with excellent phone conversation skills, attentive listening, and superior writing skills
Analytical and problem-solving skills with strong attention to detail
Desire to learn and advance, be a curious investigator and problem solver
Must hold EU citizenship or valid work permit for Greece
Be a local candidate or willing to relocate to historic Athens, Greece

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