We are looking for Customer Supports fluent in Polish and English to join our dynamic team delivering exceptional customer support. In this role, you will:

• Provide professional support for our products and services across multiple channels (phone, email, chat).
• Utilize CRM software, ticketing systems, and other tools to address customer inquiries.
• Resolve issues efficiently while maintaining high customer satisfaction standards.
• Collaborate with team members to share knowledge and improve processes.
• Participate in ongoing training to stay updated on products and industry trends.

No prior technical background is required – full training will be provided.

• Fluent in Polish and English.
• Strong interpersonal skills with a customer-focused mindset.
• Ability to follow structured processes and guidelines.
• Excellent active listening and problem-solving skills.
• Adaptable, quick learner, and self-motivated.
• Positive attitude and ability to work well in a team environment.
• EU passport

• Competitive salary: 2800 BGN + 300 BGN bonus.
• Full paid training and onboarding.
• Career growth opportunities in a stable company.
• Health insurance coverage.
• Supportive international work environment.
• Employee referral bonuses.
• Relocation package