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Customer Orientation jobs abroad
811 job offers found
Customer Orientation jobs abroad
811 job offers found
DESCRIPTION
Join an international company specialized in digital customer experience and player support solutions. Work in a multicultural environment with passionate teams supporting the gaming industry.
Be part of a project focused on delivering high-quality back office support to online players. The position is based in Sofia, Bulgaria, with relocation support available for candidates living abroad.
Your Responsibilities
- Assist players with issues, reports, and support requests through back office channels.
- Review uploaded content and ensure it follows the required guidelines.
- Label and categorize content accurately according to internal processes.
- Focus on player satisfaction and provide a smooth, high-quality support experience.
- Share player feedback with the relevant internal teams.
- Work closely with your team to improve support processes and service quality.
REQUIREMENTS
- You are fluent in German and have a good level of English.
- You have gaming experience and understand players’ mindset, communities, and expectations.
- You are empathetic and able to understand issues from a player’s perspective.
- You have an interest in player support, content review, labelling, or customer support.
- You are detail-oriented and motivated to help players enjoy the best possible gaming experience.
- You are available to work full-time in rotating shifts from Monday to Sunday.
OFFER
- Gross monthly salary of €1,750.
- Relocation bonus of €1,500 gross, paid in 2 instalments.
- 21 days of company-provided accommodation upon arrival.
- Assistance in finding long-term housing in Sofia.
- Fully paid training during the first 2 weeks.
- Stable full-time contract with career development opportunities.
- Additional health insurance.
- More than 50 benefits and services to choose from.
- International and positive working environment.
- Employee referral bonuses.
- Supportive team culture with learning, well-being, and team-building activities.
SKILLS
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