Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix and work with energetic people who strive to enjoy every day.

We are looking for an English-speaking Scheduling Analyst to join one of our exciting projects.

What you’ll experience with us

As a Scheduling Analyst in our team, you will:

- Operate as a leading point of contact for all Installation cases and on top questions from Clients in AMS

- Assist with difficult requests or escalation needs

- Ensure the timely and successful delivery of our solutions to the AMS market according to the HP Partners and Client needs and objectives

- Support servicing to end customer 

What we offer you

You will be trained and constantly guided by your managers and your team. You will learn new processes, develop your language and communication skills, as well as work in a digital environment, with some of the most innovative technologies on the market.

What you will learn with us will make you a valuable member of our team or any other team.

- Are native (C2) in English - Italian &/or Spanish welcome

- Have a university degree in Business Administration or equivalent degree

- Have excellent communication skills both verbal and written

- Possess 2 or more years working in the IT sector

- Have excellent organizational and administrative skills, logical mind & business awareness

- Have high affinity for numbers and systems

- Are motivated, flexible and reliable

- Have good interpersonal and team-working skills

- Have good presenting/training skills (for sharing standards with colleagues and team-members

- Can analyse results to ensure existing functionality and recommends corrective action

- Possesses heavy customer focus

We are dedicated to creating a diverse, inclusive, and authentic workplace where everyone can learn and develop themselves professionally. If you feel you don’t check off every qualification in the job description, we encourage you to apply either way. We will do our best to match you with the right job, whether it’s this one or a future role.

Your benefits:

- Full time 39 hours/week contract: Monday to Thursday 09:00- 18:00 –Friday 09:00 – 17:00 - Salary 20.000 euros gross/year + up to 3.000 euros gross/year in bonus- Great office location in Barcelona- Friends hunting (referral) bonus- Full paid training about the company and the project you will be working on- Career development program and specialized courses

We're the tech-powered customer experience (CX) company that's creating game-changing journeys for our people and our clients and their customers.

Our people around the world have devoted their careers to ensuring every relationship is exceptional. So naturally, we're committed to creating game-changing career journeys that power our people towards greater opportunities and brighter futures.

In short: You will be joining over 440.000 passionate game-changers across more than 70 countries that strive to enjoy every day, while making a difference for the people they help every day! And we will offer you a fun and challenging job that will allow you to develop and grow.

We are an equal-opportunity employer

We are committed to equal employment opportunities for all candidates and a work environment free of discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and personal qualifications, without regard to gender identity, age, religion, ethnicity, family or parental status, or any other classification protected by applicable national laws.

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