New
Clear search

Leadership jobs abroad

70 job offers found

Leadership jobs abroad

70 job offers found

Team Lead with German

Plovdiv, Bulgaria

Mandatory
Easy apply
imageHybrid

Team Lead with German

Sofia, Bulgaria

Mandatory
Easy apply

French Team Leader in Lisbon

Lisbon, Portugal

Mandatory
Easy apply

HIGHLIGHTED
German Supervisor in Lisbon - Immediate start

Lisbon, Portugal

Mandatory
Optional
Easy apply

New
Key Customer Support Team Leader with French

Mijas, Spain

Mandatory
Easy apply

Dutch speaking Customer Care Agent | E-commerce - Remote

Greece

Mandatory
Easy apply
Relocation package
Remote

German speaking Team Manager

Athens, Greece

Mandatory
Easy apply

Advertising Sales Representative with Greek in Lisbon

Lisbon, Portugal

Mandatory
Optional
Easy apply
Relocation package

Advertising Sales Representative with French in Lisbon

Lisbon, Portugal

Mandatory
Easy apply
Relocation package

Beauty Advisor with French in Porto

Porto, Portugal

Mandatory
Easy apply
Relocation package

New
German-speaking Customer Agent for-Mercedes in Greece!

Greece

Mandatory
Easy apply
Relocation package
Remote

New
German-speaking Customer Agent, (Remote) in Greece

Greece

Mandatory
Easy apply
Relocation package
Remote

German-speaking Customer Specialist in Porto (hybrid)

Porto, Portugal

Mandatory
Easy apply
imageHybrid

Account Executive, Mid-Market Sales, (English, Ukrainian)

Dublin, Ireland

Mandatory
Relocation package
imageHybrid

Advertising Sales Representative – Spanish speaker

Lisbon, Portugal

Mandatory
Optional
Easy apply
Relocation package

New
Customer Rep (French) - Website Solutions - €3000 Bonus

Lisbon, Portugal

Mandatory
Easy apply
Relocation package

Account Executive, Mid-Market Sales, GCS with Dutch

Dublin, Ireland

Mandatory
Relocation package
imageHybrid

New
Account Executive – Client relations and Sales with German

Dublin, Ireland

Mandatory
Optional
Relocation package
imageHybrid

HR Admin and Payroll Specialist (French speaking)

Barcelona, Spain

Mandatory
Optional
Easy apply

New
Business Developer (German - speaking) - Remote ZE02

Spain

Mandatory
Remote
Search for Leadership jobs abroad in Europe. Filter your results by country, language, city or sector. Companies are looking for candidates with language skills to work in Leadership . Apply now and build your career path.

Team Lead with German

Mandatory
Be one of the first to apply
image
DESCRIPTION

As a Team Lead, you will manage and motivate a team of German speaking customer advisors, ensuring adherence to company policies and operational plans. You will conduct performance reviews, drive KPIs, and provide support to team members to achieve strategic goals.

 

Key Responsibilities

  • Manage, coach, lead, and motivate a team of customer advisors/agents, ensuring all adhere to company policies and procedures.
  • Get trained on team’s scope of work to ensure a very good understanding of the processes.
  • Act as an escalation point for client and team members.
  • Conduct performance reviews, providing feedback based on quality assessments.
  • Oversee real-time activity and agent productivity and assist in the preparation and implementation of operational plans.
  • Communicate organizational and departmental strategy requirements in briefings and team meetings.
  • Drive performance and work with underperformers to achieve agreed KPIs, identifying and addressing any compliance gaps.
  • Run NPS analysis and report KPI gaps to Operations Managers, focusing on individual and team performance.
  • Address any people issues and provide support to team members on both people and process related questions.
REQUIREMENTS

Skills and Specifications

  • Advanced proficiency in German (B2) and medium proficiency in English.
  • Ability to present value-added solutions to customers.
  • Time management skills to achieve goals while maintaining discipline and strict compliance.
  • Experience in a multi-system environment.
  • Excellent knowledge of management methods and techniques.
  • Working knowledge of customer service software, databases, and CRM tools.
  • Strong client-facing and communication skills.
  • Customer service-oriented, with the ability to exceed customer expectations.
  • Excellent written and verbal communication skills, with the ability to communicate at all levels of management.
  • Excellent organizational skills and a detail-oriented approach to problem-solving.
  • Passion for ensuring success within the company's culture of excellence and commitment to quality and customer service.

 

Education and Qualifications

  • Proven work experience of at least 1+ years as a Customer Service Team Lead or similar role in complex business contexts.
  • Experience in the Telco industry would be an advantage.
SKILLS
Team Leading

Top companies hiring:

Google
Cognizant Technology Solutions
Games Workshop
Apple
Be one of the first to apply