NEW

Job offers with languages in Europe

52 job offers found

HIGHLIGHTED
Trainer - Customer Support (English)

Riga , Riga

Easy apply
Relocation package
HIGHLIGHTED
IT Support (Dutch&French) - Only 4 days per month on site!

Barcelona , Barcelona

Easy apply
Relocation package
HIGHLIGHTED
Engineering Manager (Android)

Sliema , Sliema

Easy apply
Relocation package
HIGHLIGHTED
IT support for Service Desk (Dutch & English) - Hybrid

Barcelona , Barcelona

Easy apply
Relocation package
HIGHLIGHTED
French Speaking Content Moderator

Lisbon , Lisbon

Easy apply
Relocation package
HIGHLIGHTED
Italian speaking Content Moderator

Lisbon , Lisbon

Easy apply
Relocation package
HIGHLIGHTED
German-speaking Digital Marketing Consultant in Barcelona

Barcelona , Barcelona

Easy apply
Relocation package
HIGHLIGHTED
Turkish Content Moderation

Lisbon , Lisbon

Easy apply
Relocation package
HIGHLIGHTED
Czech or Slovak Speaking Content Moderators

Lisbon , Lisbon

Easy apply
Relocation package
HIGHLIGHTED
Estonian Content Moderator

Lisbon , Lisbon

Easy apply
Relocation package
HIGHLIGHTED
Croatian Content Moderator

Lisbon , Lisbon

Easy apply
Relocation package
HIGHLIGHTED
Dutch Speaking Content Moderator

Lisbon , Lisbon

Easy apply
Relocation package
HIGHLIGHTED
Nordic Speaking Team Leader to Riga, Latvia

Riga , Riga

Easy apply
Relocation package
HIGHLIGHTED
Czech Travel Consultant - Based in Greece - Athens

Athens , Athens

Easy apply
Relocation package
HIGHLIGHTED
HSE Manager

Barcelona , Barcelona

Easy apply
Relocation package
HIGHLIGHTED
German Customer Service Team Leader - Lisbon

Lisbon , Lisbon

Easy apply
Relocation package
HIGHLIGHTED
Finnish Digital Marketing Consultant - Google Ads Products

Barcelona , Barcelona

Easy apply
Relocation package
HIGHLIGHTED
Danish speaking Talent Hunter - Recruitment Agency in Malaga

Malaga , Malaga

Easy apply
Relocation package
HIGHLIGHTED
Norwegian-speaking Trading Services Analyst to Poland

Krakow , Krakow

Easy apply
Relocation package
HIGHLIGHTED
Content Reviewer

Bucharest , Bucharest

Easy apply
Relocation package
You are seeing job offers with languages in Europe. Companies publishing with Europe Language Jobs are looking for multilingual speakers to work in top locations in Europe. Job offers with languages are published every day on our site, so keep looking for the right position for you. Complete your CV information and you will be able to see job offers matching your languages and skills. You can search by language, country, city and sector and you can do further searches using the Find Jobs By box. You are only a few clicks away from landing a language job in Europe!
HIGHLIGHTED
job offers of Job Squad at Europe Language Jobs

Trainer - Customer Support (English)

Riga , Latvia

Mandatory:
DESCRIPTION

We are seeking a passionate and experienced Customer Support Trainer to join our team. As a vital member of our training department, you will play a key role in developing and facilitating internal training programs for both new and existing personnel. If you have a knack for coaching, a strong understanding of training methodologies, and excellent communication skills, we invite you to apply for this exciting opportunity.

REQUIREMENTS

As a Customer Support Trainer, your responsibilities will include:

  • Planning, developing, and delivering internal training programs for new and existing staff.
  • Monitoring training effectiveness by measuring important factors and providing feedback to the training manager.
  • Observing trainees' performance and providing clear feedback to help them improve.
  • Coaching employees to enhance their skills effectively during training sessions.
  • Designing and evaluating training and performance interventions, including pre and post-training assessments.
  • Identifying reasons for underperformance and suggesting solutions to support both employees and production teams.
  • Actively monitoring customer support calls, both recorded and live, and providing necessary feedback to agents.
  • Maintaining familiarity with standard operating procedures and ensuring a thorough understanding of operations and the quality assurance process.
  • Staying up-to-date on procedural changes to ensure effective training delivery and readiness to handle calls if required.
  • Publishing daily, weekly, and monthly reports to stakeholders and keeping records of training conducted for each employee.

 

To excel in this role, you should possess:

  • Must be EU passport holder
  • Proven experience in a training role, preferably in customer support or a related field.
  • Strong coaching and mentoring skills with the ability to provide constructive feedback.
  • Excellent communication and interpersonal skills.
  • In-depth knowledge of training methodologies and performance evaluation techniques.
  • Familiarity with standard operating procedures and quality assurance processes.
  • Ability to adapt to procedural changes and stay updated on industry trends.
  • Exceptional organizational skills and attention to detail.
  • Proficiency in using training management software and Microsoft Office Suite.

ARE YOU THE PERFECT CANDIDATE?
Leadership jobs abroad | Europe Language Jobs