Join our client's team in Lisbon as a Dutch-speaking Customer Service Representative and enjoy a fully supported relocation, ongoing training, and a vibrant multicultural environment. Discover the beauty of Portugal while building an international career! 

Our client is a global leader in customer experience management and contact center services, delivering exceptional customer care in over 35 languages. With a diverse team across multiple countries, they provide first-line support and technical assistance for leading international brands in a dynamic and inclusive work environment. 

-Log all inbound and outbound contacts and update customer records

-Perform technical troubleshooting with customers

-Support customer orders by providing relevant information

-Track and follow up on cases to ensure timely resolution

-Build strong, professional relationships with customers and show empathy

-Identify opportunities to up-sell and cross-sell 

-Native-level Dutch with fluent English (C1)

-Willingness to work in Lisbon, Portugal

-EU citizenship or valid work visa

-Proactive attitude and excellent communication skills 

-Excellent relocation support: flight ticket, 4 weeks of accommodation, and local support

-Extra payment for night shifts, overtime, Portuguese holidays, and Sundays

-Ongoing paid training with the latest technologies

-Private and public health insurance

-In-house doctor

-Dedicated employee relations team for cultural integration

-Fun team activities and social events

-Exclusive employee benefits and discounts 

Multilingual Jobs Worldwide is a leading recruitment company focusing on connecting multilingual talent with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 6,500 candidates secure their dream jobs.