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explore Rhodes, Corfu, Heraklion, Zakynthos, Halkidiki, Chania, Parga, Athens , Rhodes, Corfu, Heraklion, Zakynthos, Halkidiki, Chania, Parga, Athens
DESCRIPTION
One of Strategic Staffing Solutions International's clients is a Global Fortune 500 company, an American worldwide financial services and communication company with the primary strategy - to grow. The company has several divisions with products such as person-to-person money transfers, money orders, business payments, and commercial services.
They are inviting a Junior Analyst to join a growing Digital Review Team in Vilnius, Lithuania of dedicated professionals who value commitment to being one team, working together for one world, within a dynamic and inclusive work environment where people share the desire to win.
As a member of Digital Risk Review Team, you will be a part of the team that analyzes digital money transfers and prevents fraudulent activity.
You'll be responsible for:
- Analyze digital transactions to make sure that no fraudulent activity is involved.
- Communicate with the company’s customers as needed to verify details regarding specific money transfer.
- Support the company’s customers with their identity verification ensuring that Compliance regulations are met.
- Resolve complex problems.
- Decide when to escalate a case or to proceed with the regular transaction/customer profile verification handling procedures.
REQUIREMENTS
- A college degree is highly preferred.
- Strong communication skills.
- Self-motivated and results-driven.
- Customer and result-oriented mindset.
- Fluency in English and German languages.
- Independent decision-making with high attention to detail skills.
- Analytical and problem-solving skills.
- Willingness to work in rotating shifts (workdays, weekends and holidays).
- Ability to manage and prioritize multiple projects/tasks independently.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Teams).
