The Activities Assistant is the heartbeat of the resort — a multi-talented, multi-qualified individual who supports across multiple departments while also bringing the energy, fun, and guest interaction. You’ll help deliver sessions in Bikes, Tennis, Beach, Fitness, Kids Club, and more, while also being highly visible and approachable around the resort. You’ll assist with guest transfers, daytime and evening entertainment, and social activity events, ensuring every guest has an unforgettable holiday experience. Working for Neilson is more than a job; it’s a lifestyle. You’ll spend your summer sharing your passions, creating amazing memories for our guests, and living in some of the most beautiful beachside locations in Europe.  

Please note: All Neilson Active staff are DBS-checked.  

JOB CRITERIA & RESPONSIBILITIES

Activities & Instruction

• Deliver outstanding instruction across a variety of departments in line with the Neilson programme.
• Prepare, organise, and run experience- and ability-based sessions.
• Maintain, repair, and secure all equipment to the highest standards.
• Ensure health & safety procedures are always followed.

  Guest Interaction & Entertainment

• Be a visible, approachable presence around the resort — chatting with guests, dining at the social table, and ensuring a welcoming atmosphere.
• Assist with and host airport transfers, providing warm welcomes, smooth send-offs, and handling issues like delays or lost luggage with confidence.
• Organise and host evening entertainment, including social events, BBQs, and themed nights, ensuring maximum guest participation and fun.
• Plan and deliver daytime entertainment such as volleyball, beach-tennis or bad-weather alternatives.
• Confidently use a microphone to lead briefings, entertain, and engage large groups.

  Resort Support & Teamwork

• Support other departments and step in where needed to meet operational demands.
• Work closely with heads of department to promote activities and events.
• Help cross-sell Neilson holidays and maintain strong guest relations.
• Ensure public areas are well-presented and always meet guest expectations.
• Assist with training and supporting new staff during peak season.

Qualifications & Experience

• Multiple relevant activity qualifications (the more qualifications, the better). See the qualifications guidance linked below to see what will be beneficial.
• Experience with entertainment, public speaking, or guest hosting is highly beneficial.
• Strong communication, interpersonal, and organisational skills.
• Charisma, energy, and the ability to build rapport quickly.
• Confident using a microphone and holding the attention of an audience.
• Knowledge of creating or running entertainment programmes (beneficial).
• Ability to swim and willingness to join in with water-based activities (beneficial).
• Previous overseas/hospitality experience (beneficial).
• Confident in English, with the ability to instruct and hold conversations clearly.

FIRST AID REQUIREMENTS

A First Aid certificate is a prerequisite for ALL Neilson Active job roles. Your certificate MUST be valid for the duration of your contract, which we will validate as part of your onboarding process. At a minimum, your First Aid Course MUST be an attended full-day practical course.

We also encourage anyone working closely with children to consider obtaining their Paediatric First Aid at Work certificate; however, this is not an obligation for the job.

WORKING FOR NEILSON

There is much to be gained from working anywhere within the Neilson programme. The people skills, the life skills, the confidence you'll develop, and the overall experience will stay with you forever.

You will have the time of your life, make a bunch of new friends, enjoy mad adventures, and create stories you'll be telling for years.

The package includes:  

• Staff accommodation provided on a shared basis - No bills to stress about
• Breakfast, lunch, and dinner while on duty
• Travel to and from the resort, within Europe (subject to our staff travel policy)
• Visa & permits if applicable (UK Passport holders)
• Full training, including E-learning packages
• Opportunities for progression via our jump up/Jump higher programmes
• Uniform specific to your job role
• One day off per week + accrued holidays
• Mate's rates & family holiday discounts
• Emergency medical & dental insurance
• Opportunities to obtain additional qualifications via the Neilson Academy
• Feel free to use the resort equipment in your spare time
• 24/7 access to emergency assistance support – Independent mental health support service

  The video you have to submit during the application is a fast pass through the application process!