New
Clear search
Customer experience jobs abroad
845 job offers found
Customer experience jobs abroad
845 job offers found
DESCRIPTION
Our purpose is to deliver energy to the world, today and tomorrow. For over 100 years, bp has focused on discovering, developing, and producing oil and gas in the nations where we operate. We are one of the few companies globally that can provide governments and customers with an integrated energy offering. Delivering our strategy sustainably is fundamental to achieving our ambition to be a net zero company by 2050 or sooner.
It's an exciting time to join bp. Meeting the energy challenge requires many different approaches and solutions. And as part of Finance Business & Technology (FBT), you’ll be fully connected into the world of bp. You’ll play an increasingly important part within a network of like-minded colleagues partnering on strategic projects that stretch across the globe. And it starts with you. There’s a world of opportunities to build new skills, challenge yourself and grow a long-term career at bp. And no matter where you work, your role will have meaning, purpose and impact. So if you want to be part of a caring, supportive environment where you can realize your full potential, we’re with you.
Join our Budapest Team and advance your career as a
Lease & Obligations Coordinator- German Speaking
bp’s EV and convenience strategy requires focused portfolio stewardship and meticulous management of lease, legal and 3rd-party obligations. As the network rapidly expands across highways, cities and high-value locations, robust control of estates data, contractual commitments and compliance requirements is crucial to protect value, minimise risk, and enable timely delivery of new assets.
The Lease & Obligations Coordinator will handle lease obligations, landlord and partner commitments, statutory and contractual achievements, portfolio risks, and end-to-end estates administration. The role ensures bp meets all legal/operational obligations, supports investment decisions with high-quality estate data, and provides insight and oversight across the company-owned and 3rd-party portfolio.
In this role You will (be doing):
- Portfolio obligations management
- Maintain bp’s end-to-end register of lease terms, break/renewal triggers, rent reviews, dilapidations, and all contractual obligations across the estate.
- Act as the SAP superuser, ensuring accurate master data creation and maintenance for locations, profit centers, and contracts.
- Ensure that all payment processes and contractual commitments are carried out and adhered to
- Track and manage 3rd-party commitments (e.g., access rights, construction obligations, service agreements) to protect bp’s operational continuity.
- Data, controls & reporting, conduct UAT for B2C EV GY,
- Own estates data integrity across lease databases, commitment registers, and obligation tracking systems; ensure high accuracy and audit-readiness.
- Prepare portfolio reporting for senior collaborators: upcoming breaks, risk hotspots, exposure profiles, and financial implications of estate obligations.
- Support Investment Governance with validated estate information to inform site decisions, renewals, disposals and capital allocation.
- Identify and raise risks related to non-compliance, landlord disputes, construction/operational obligations, or contractual performance.
- Maintain standard operating procedures for estates governance, ensuring alignment with bp policies, real estate guidelines and financial frameworks.
- Support continuous improvement of portfolio processes, tools, templates and controls across the European estate.
- Coordinate with Land Acquisition, Build, Ops, Legal and external partners to ensure clarity of obligations and timely delivery of commitments.
- Provide guidance to project teams on lease constraints, key dates, and obligations that may impact construction, planning, or operational activities.
REQUIREMENTS
What You will need to be successful:
- Degree in real estate, law, finance, property management or related field (or equivalent professional experience) preferable
- Fluency in English AND German
- Several numbers of years’ experience in real estate portfolio management, lease administration, estates governance or asset management
- Strong understanding of commercial lease structures, break/renewal mechanics, and landlord–tenant obligations.
- Demonstrated ability to manage complex legal/contractual information and ensure compliance across multiple markets.
- High proficiency with estates/lease management systems and portfolio data tools.
- Strong analytical capability with commercial awareness; able to interpret complex obligations and quantify business impact.
- Experience supporting multi-stakeholder property, legal, or development teams.
- Excellent organization, attention to detail and delivery discipline.
OFFER
At bp, we provide the following environment & benefits to you:
- Different bonus opportunities based on performance, wide range of cafeteria elements
- Life & health insurance, medical care package
- Hybrid working arrangement aligned with team arrangements and business needs
- Opportunity to build up long term career path and develop your skills with wide range of learning options
- Celebrate in bp’s success. You may be eligible to join bp’s Global ShareMatch plan. This non-contractual benefit lets employees buy bp shares and receive matching shares, in line with plan rules
- Family friendly workplace e.g.: Extended parental leave, Mother-baby room
- Employees’ wellbeing programs e.g.: Employee Assistance Program, Company Recognition Program
- Possibility to join our social communities and networks
- Chill-out and collaboration spaces in our beautiful Budapest Agora and Szeged offices e.g.: Play Zones, Office massage, Sport and music equipment
bp Hungary won the Most Attractive Employer 2024 Award (SSC / BSC sector) fourth time in a row at PwC's annual employer research. Come and join us!
At bp, we support our people to learn and grow in a diverse and ambitious environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment.
SKILLS
Authentic leadership
Building services and standards
Building sustainability
Collaboration
Commercial Acumen
Construction
Continuous Improvement
Contract Management
Crisis and emergency response management
Customer centric thinking
Customer Experience
Data Analysis
Design Thinking
Incident investigation and learning
Top companies hiring:
Be one of the first to apply