NEW

Job offers with languages in Europe

1130 job offers found

HIGHLIGHTED
Customer Experience Specialist - German

Lisbon , Lisbon

Easy apply
Relocation package
HIGHLIGHTED
Customer Experience Specialist - Italian

Lisbon , Lisbon

Easy apply
Relocation package
HIGHLIGHTED
Customer Experience Specialist - French

Lisbon , Lisbon

Easy apply
Relocation package
HIGHLIGHTED
AI Data Trainer - FR , OPTIMA - Alexa Shopping

Bucharest , Bucharest

Easy apply
Relocation package
HIGHLIGHTED
German-Speaking Customer Experience Officer

Remote , Remote

Easy apply
Relocation package
HIGHLIGHTED
Customer Service - German

Madrid , Madrid

Easy apply
Relocation package
HIGHLIGHTED
Italian Speaking Customer Experience Officer

Athens , Athens

Easy apply
Relocation package
HIGHLIGHTED
Dutch Customer Experience Associate for bol.com

Thessaloniki , Thessaloniki

Easy apply
Relocation package
HIGHLIGHTED
French Speaking Customer Experience Officer

Remote , Remote

Easy apply
Relocation package
HIGHLIGHTED
Customer Experience Agent (Norwegian Speaker)

Barcelona , Barcelona

Easy apply
Relocation package
HIGHLIGHTED
Arabic-Speaking Customer Experience Officer

Athens , Athens

Easy apply
Relocation package
HIGHLIGHTED
Customer Experience Agent (Danish Speaker)

Barcelona , Barcelona

Easy apply
Relocation package
HIGHLIGHTED
Customer Service - Austrian (German)

Remote , Remote

Easy apply
Relocation package
HIGHLIGHTED
Customer Experience Specialist in Lisbon (Dutch Speaker)

Lisbon , Lisbon

Easy apply
Relocation package
HIGHLIGHTED
Swedish Allente Customer Experience Associate in Crete

Chania , Chania

Easy apply
Relocation package
HIGHLIGHTED
Finnish Customer Experience Specialist - Gaming Industry

Athens , Athens

Easy apply
Relocation package
HIGHLIGHTED
Customer Experience Agent (Japanese-speaking/day shifts)

Tallinn , Tallinn

Easy apply
Relocation package
HIGHLIGHTED
Czech & English - Customer Service Representative

Remote , Remote

Easy apply
Relocation package
HIGHLIGHTED
German & English - Bilingual Customer Service Representative

Remote , Remote

Easy apply
Relocation package
HIGHLIGHTED
German-English - Technical Support Agent - Automotive

Remote , Remote

Easy apply
Relocation package
You are seeing job offers with languages in Europe. Companies publishing with Europe Language Jobs are looking for multilingual speakers to work in top locations in Europe. Job offers with languages are published every day on our site, so keep looking for the right position for you. Complete your CV information and you will be able to see job offers matching your languages and skills. You can search by language, country, city and sector and you can do further searches using the Find Jobs By box. You are only a few clicks away from landing a language job in Europe!
HIGHLIGHTED
job offers of Catawiki at Europe Language Jobs

Customer Experience Specialist - German

Lisbon , Portugal

Mandatory:
DESCRIPTION

What does the role involve?

At Catawiki you have the opportunity to engage and delight our broad variety of customers (Sellers and Buyers) by solving complex challenges and managing disputes and complaints. You make sure that customer queries are addressed and resolved in a correct and timely manner via diverse channels (email, phone, social media). When there is a dispute between a seller and a buyer, you will mediate between the customers and find a solution that works for both. The customer experience department plays an essential role in Catawiki, as our customer experience specialists ensure that our customers return to our platform on a regular basis and thereby directly help grow the business. The customer experience department is also a crucial link between departments, closely working with Sales and our Experts as well as other departments to improve the overall Customer Experience. Through their close customer contact, CX brings valuable feedback on possibilities for improvements in our services.

REQUIREMENTS

This is who you are

You are motivated by providing delight to our customers, you can communicate clearly and providing an excellent customer experience is your main goal. You will try your utmost to find fitting solutions to all problems and you do this in a patient, and empathetic way. In addition you are:

  • Professional speaking and writing skills in German and English; strong communication skills,
  • Strong analytical and critical thinking skills,
  • Preferably previous experience in a customer experience/service environment or a customer related role (hospitality, tourism, retail, call-center etc);
  • Ability to quickly able to switch between various customer channels like phone and e-mail communications,
  • Ability to positively interact with your team and other departments,
  • Available to work 32-40 hours per week;
  • You are willing to commute to our Lisbon office and work in the office at least 2 days per week,
  • You are flexible to work at least 2 weekends a month and able to work on some public holidays.
  • You are currently based in Lisbon, Portugal.

 

Hear what our current CX Specialists say about the role:

"As a CX International Specialist at Catawiki, I enjoy being part of a team that strives to provide an excellent level of service to our buyers and sellers.

Working with customers that are passionate about their special objects keeps the role engaging and fulfilling. No two cases are the same and we are continually learning and adapting to the fast-paced, exciting environment that working at Catawiki brings.

It is valuable to be a part of such a diverse and inclusive company where our voices are valued and heard. We are equipped with the tools and support to thrive as specialists and grow within Catawiki."

ARE YOU THE PERFECT CANDIDATE?
Customer Experience jobs abroad | Europe Language Jobs