Join a dynamic customer service project assisting drivers and logistics companies via phone, email, and chat. Benefit from a relocation package including accommodation, a competitive monthly salary, and a signing bonus while building your international career.

About the company

Our client is a global leader in customer experience management and contact center services, delivering exceptional customer care in over 35 languages. With a diverse team across multiple countries, they provide first-line support and technical assistance for leading international brands in a dynamic and inclusive work environment.

What will you do?

Being the point of contact for trucks of minimum 3.5 tons

Answering directly to drivers, transport and logistics companies

Supporting customers via phone, email, and chat

Clarifying questions related to roads across the Netherlands

Assisting with registration, onboard unit orders, and payments

Ensuring revenue collection

Handling debt communication

Supporting service sales when applicable

Providing accurate, efficient, and empathetic customer support

Contributing to the achievement of project objectives

Candidate profile

Fluent in Dutch and English (C1 level)

Strong communication skills

Customer-oriented mindset

Ability to handle multiple tasks in a fast-paced environment

Team player with a proactive attitude

Employer offers

Competitive salary

Accommodation included

International and multicultural work environment

Career development opportunities

Full training provided

Modern office facilities

About Porto

The second-largest city in Portugal offers an authentic and traditional atmosphere with charming neighborhoods and a vibrant cultural scene. Located along the Douro River, Porto is known for its architecture, gastronomy, and world-famous wine. With lively nightlife, affordable living, and a welcoming community, it is an ideal destination to live and work abroad.

Multilingual Jobs Worldwide

Multilingual Jobs Worldwide is a leading recruitment company focusing on connecting multilingual talent with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 6,000 candidates secure their dream jobs.