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DESCRIPTION
Adecco Human Resources is currently searching and hiring, through it's Shared Service Center Recruitment team, German and English Speaking candidates for a role of German Cash Collection in Oeiras.
REQUIREMENTS
Key skills:
- Minimum of completed High School;
- Collections experience (preferable);
- Good written and verbal communication skills;
- High language skills: German native or C2, English B2;
- Excellent customer service skills.
Key Areas of Responsibility:
- Stratify collection activities to maximize cash receipts;
- Contact customers regarding overdue accounts and determine reasons for non payment;
- Issue payment commitment letters;
- Issue credit hold notifications;
- Coordinate customer credit changes;
- Process small claims court complaints;
- Maintain accurate records about the customer payment status.
