SMARTASSISTANT jobs in Poland
Languages
English
Information

SMARTASSISTANT

E-commerce

Bachelor

No experience

Permanent

Indefinite

To negotiate

Full-time

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Junior Customer Success Manager

Poland » Wroclaw

Company
SMARTASSISTANT
Description

About SMARTASSISTANT

SMARTASSISTANT is the leading global technology provider for interactive advice solutions across all channels: online, mobile and in-store. Our software solution helps people choose products, services and solutions that match their needs faster and smarter.

Leading retailers and brands such as Trek Bikes and Canon use our technology to help their customers find the products they need. 

Industries: Retail, Brands, Telecommunications, Financial Services, Fashion and Lifestyle

Offices: Headquartered in Vienna with offices in New York, London, and Wroclaw

The Role: Junior Customer Success Manager

For our Freemium team, we are looking for a highly motivated individual, eager to take an interdisciplinary challenge as a Junior Customer Success Manager. This role connects the areas of sales and project management, opening up various career paths. You will be in charge of the whole customer cycle of our Freemium clients; from the first contact over the sales development process towards the technical implementation of a product advisor and its launch.

You will play a vital role in achieving our ambitious customer acquisition goals. You must be comfortable and confident interacting directly with prospects (emails, calls, webmeetings), staying persistent and aligning the technical implementation with their needs and wishes.

WHAT YOU WILL DO:

  • Source new opportunities through inbound lead follow-up and outbound
  • Identify and understand customer needs, conduct proactive consultation
  • Develop qualified opportunities and provide excellent support
  • Create product advisors using our SMARTASSISTANT backend-tool
  • Successfully close projects by bringing new customers’ product advisors live
  • Proactively contribute to the development and growth of our project
Requirements

WHO WE ARE LOOKING FOR:

  • Driven self-starter with ability to multi-task, prioritize and manage time efficiently
  • Fresh graduate or young professional
  • Strong interpersonal skills (listening, presenting and conversational)
  • Independent and reliable with passion for new technologies
  • Persistent and goal-oriented with a sense of the bigger picture
  • Excellent written and verbal communication skills (in English)
  • Knowledge of German would be a plus.
Offer

WHAT WE OFFER:

  • Competitive base salary + commission
  • Small and friendly teams
  • Path for career growth for high-performers
  • Office in the heart of the city
  • Fresh fruits and countless amounts of good coffee and tea
  • Great benefits (private health care, sport subscription)

We are on a mission to change the way people shop and decide. Because we are facing new exciting tasks everyday, we need people like you to help us to provide the highest quality solutions for our clients.

Sounds like an exciting challenge? Apply today, be SMART tomorrow! We are looking forward to receiving your application in English.

Information

E-commerce

Bachelor

No experience

Permanent

Indefinite

To negotiate

Full-time

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