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Languages
Czech
Skills
  • Customer Service
  • Printing
  • Troubleshooting
Information

Talingual

Technical Support

No experience

Permanent

6 - 12 months

Less than 18.000 € gross / year

Full-time

2

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Czech speaking Technical Support Advisor

Bulgaria » Sofia

Company
Talingual
Description

We are looking for fluent Czech / Slovak speakers to join an international service desk in Sofia, Bulgaria. You will be supporting one of the world’s largest manufacturers in computers and printers and your task would be to answer technical queries from (business) customers via phone, email and chat.

This is a first level support role where analysing, diagnosing and fixing technical issues will be your focus. You will log incidents in the customer database system and will transfer more difficult inquiries to a higher level support if needed. However, taking ownership of the issue and updating your client on the progress of the ticket will be part of your responsibility.

 

Requirements

We are looking for candidates who have:

  • Excellent communication skills both verbally and written in Czech / Slovak
  • Good command of English
  • Previous experience in a technical or customer support is desired
  • Ability to multitask
  • Computer literate
Offer

Full paid training will be provided. There is an excellent relocation package on offer which includes flight reimbursement, dedicated relocation officer and 1-2 week accommodation on arrival. Additional benefits include: monthly bonus scheme, health insurance, training, career progression, flexible working hours, team building and social activities.

Skills
  • Customer Service
  • Printing
  • Troubleshooting
Information

Technical Support

No experience

Permanent

6 - 12 months

Less than 18.000 € gross / year

Full-time

2

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