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Languages
English
Norwegian
Information

Gi Group

Agent

High-school

1 year

Permanent

Indefinite

18.000 € - 24.000 € gross / year

Full-time

1

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Customer Service Agent (m/f) Fashion Online Store Norwegian

Germany » Hannover

Company
Gi Group
Description
  • As a customer service agent you will be the first contact for customers of a well-known fashion brand

  • Your main task is to answer incoming enquiries via phone, e-mail and in the future via social media

  • Your duties include checking shipments and accepting complaints, as well as recording the results in the customer database

  • As a customer service agent it is your aim to find a suitable solution that fits to your customer's needs

Requirements
  • Ideally, you have experience in the area of customer service - if not do not worry, you will be trained accordingly

  • Flexible working hours (no night shifts) are a welcome change for you and your personality is best described as tolerant and friendly

  • Since you will be mainly speaking with Norwegian customers, fluency in Norwegian is obligatory

  • You are empathatic and strive to give the best customer experience possible

Offer
  • You are going to work in a very friendly and international environment right in Hannover Bemerode

  • The working place is easily reachable via tram but our clients also offers you a free parking space

  • Our client also takes care of your hunger through the provision of a cantine

  • To ease your way into the job our client offers an extensive training

Information

Agent

High-school

1 year

Permanent

Indefinite

18.000 € - 24.000 € gross / year

Full-time

1

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