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Languages
Norwegian
English
Skills
  • Norwegian
  • Digital Entertainment
  • Entertainment
  • Technical Support
  • Customer Service
  • Customer Care
  • Problem-Solving
  • Soft Skills
  • Barcelona
  • Adaptability
  • Call Center Experience
  • Troubleshooting
Information

Sitel

Agent

High-school

No experience

Project/Service based

6 - 12 months

Full-time

2

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CUSTOMER SERVICE NORWEGIAN SPEAKERS

Spain

Company
Sitel
Description

Sitel Barcelona is recruiting employees to cover the Norwegian market of one of our most important services in Barcelona, which is a dedicated company in the world of visual digital entertainment

What we do here is give support to the Norwegian customers:
- Customer Care
- Uses of the devices. Any issue the customer could have using them.
- First level of technical support (trouble shooting) 
- Information about the product.

What we expect from you:
- Solve the problems the customers could have.
- To adapt to the clients, not everyone needs the same approach.
- To be efficient
- To contribute to keep our great team atmosphere.
- Soft skills, empathy, adaptability
- Proactivity

Where are we?
We are situated in the business area 22@ of Barcelona. Nearby we have the beach and the Poble Nou District. We also have tramway and underground stations close to the site.

Requirements

Our requirements:
- Norwegian native level
- English high level
- Customer Service experience
- Call center experience as a plus.
- Soft skills

Offer

What we offer:
- A long term position (contract based on a service)
- Possibility of internal promotion
- Full time position (39h/week)
- 20,000€/gross + monthly bonus
- Paid training of 5 days.
- We start on January 2018.

Skills
  • Norwegian
  • Digital Entertainment
  • Entertainment
  • Technical Support
  • Customer Service
  • Customer Care
  • Problem-Solving
  • Soft Skills
  • Barcelona
  • Adaptability
  • Call Center Experience
  • Troubleshooting
Information

Agent

High-school

No experience

Project/Service based

6 - 12 months

Full-time

2