job offers of Teleperformance in Greece

[ More from Teleperformance Greece ]

Languages
Danish
English
Information

Agent

High-school

No experience

Permanent

Indefinite

18.000 € - 24.000 € gross / year

Full-time

10

Danish speaking Representatives needed in Greece.

Greece » Athens

Description

Teleperformance Greece

In Greece, you are in a crossroad of colors and cultures; you feel the strength of history and the warmth of the southern side of Europe. You are in a country that, though statistically small, is huge in its diversity. You see landscapes that have given thousands of postcard images of incomparable beauty.

Teleperformance Greece is the leading provider of outsourced customer experience services in the country. We connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions.

 

Area of responsibilities

•Answering Inbound calls, E mails and Chats from consumers requiring product support in both Danish and English.

•Maintaining, analyzing, troubleshooting and attempt repair of all products.

•Staying current with system information, developments, updates and standard procedures.

Requirements

We are looking for

People with great communication skills, truly spirit of teamwork, highly motivated and a goodunderstanding of technical subjects

With excellent knowledge of English and Danish language

Not afraid of facing new challenges and opportunities

With approach and appreciation of team work

Capability of handling demanding customers and stressful situations

Readiness to work in a fast paced environment

Advanced tech skills and familiarity with new technologies

Working experience in the field of contact center will be an asset

Offer

We offer you:

  • Excellent Salary (more than twice the average Greek salary)
  • Career development opportunities
  • Extra Payment for Overtime, Sundays and Greek Holidays_if needed (75 %)
  • Extra Payment for night shifts _if needed (25%)
  • Bonus for referring new colleagues
  • Monthly performance Bonus
  • Joining Bonus provided in ticket vouchers
  • Great relocation package: Airplane Tickets/ Transportation from Airport/2 Weeks Free Accommodation
  • Special Discounts and Offers for all employees
  • Paid training using the latest technology
  • Ongoing IT and Soft skills training provided by our specialists keeping you updated
  • Standard Bonus 2 Extra salaries per year ( Christmas / Easter- Summer)
  • Health insurance is arranged and paid by the employer
  • On-site canteen
  • International, multicultural modern working environment
  • Casual dress code
  • In-House doctor and examination center
  • Free Greek courses
  • Employee Relations team to help new hires integrate in the Greek lifestyle and culture
  • Interactive activities within a fun team: team-building, excursions, themed parties, sport events, talent pageants etc