DESCRIPTION
Are you a fluent Arabic speaker, with great communication skills in English? Join our Arabic-Speaking Customer Experts team In Greece
TP in Greece connects customers with the world’s top brands for more than 30 years. With a team of 12,000 people from 110+ nationalities, we proudly represent the leading global businesses -such as Microsoft, Canon, Netflix- providing Customer Care, Sales & Technical Support services, as well as Content Moderation for Social Media.
Take a step forward and enhance your career by working with us for the most well-known brands in the world.
A new career journey begins at the click of the “Apply for this job” button. Just push it!
What you will do:
- Communicate with customers via phone, chat & e-mail
- Track and follow cases to ensure they closed in an efficient and timely manner
- Maintain high customer satisfaction, representing a major brand
- Provide and maintain strong, professional relationships with all partners and show empathy at all times
- Work towards reaching targets as set out by client statement of work as well as internal targets
REQUIREMENTS
What you will bring:
- Fluency in Arabic
- Very good communication skills in English
- Exceptional communication & soft skills, as well as problem-solving skills
- Computer knowledge/tech savviness
- Resourceful, able to multitask
- Thrive as a team player in a fast-paced, high-energy, change-oriented environment
- You need to be an EU citizen / EU passport holder, or alternatively you need to have a Greek residence permit (providing access to work) or a corresponding digital blue paper.
OFFER
What we offer:
- Competitive monthly salary + 2 extra salaries per year
- Referral Program: Bring your friends and receive great bonuses!
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State of the art premises, providing a great working environment with relaxing break areas
- Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age
SKILLS
Arabic
English
Communication Skills
Problem-Solving
Computer Skills
Multitasking
Team Player
ARE YOU THE PERFECT CANDIDATE?
Lisbon, Portugal
Mandatory
Optional
Intermediate
Athens, Greece
Mandatory