Content Moderator with Bulgarian-Bucharest-Remote

We’re looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment.

Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment

· Provide resolution to maintain standards of quality

· Review content and provide resolution based on prescribed guidelines

· Recognize trends and patterns and raise issues timely

· Provide insights to help improve the support to the users

· Maintain a thorough understanding of process and policies

· Provide excellent customer service to our customers

· This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.

Minimum qualifications

· Any Graduate (PG an added advantage)

· Freshers are eligible

· Fluent in Read/Write in English & Bulgarian Language

· Effective probing skills and analyzing / understanding skills

· Problem solving skills with customer centric approach

· Must be able to work on a flexible schedule (including weekend shift work)

· Attractive salary composed of monthly gross salary and performance bonus where applicable.

. Relocation package including: accommodation, plane/transport ticket 1 bonus salary and 2 weeks of hotel stay

· Stable job offers - employment contract.

· Work in a multicultural environment;

· Various trainings (initiating, soft skills).

· Possibility of development;

· Benefits (Meal Tickets, Medical Services, Insurance, additional vacation days, partner discounts).