Customer Advisor with Dutch for NIKE (Relocation to Sofia)

Experience the power of a game-changing career 

Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "Employer Brand Leader of the Year" and "Best Employer - Outsourcing" year after year.

Want to be part of the customer service team for the No.1 Sports Brand in the world?

Check out our Sport Support Associate role below, and if it sounds like the job for you – then get in touch!

What you'll do as Sport Support Associate?

• Handling customer request regarding wide range of sports products via phone and chat
• Providing accurate information and maintain detailed case notes
• Focusing on customer expectations and satisfaction
• Contributing to reaching individual and team performance targets

If you:

• Have fluent level оf Dutch and English
• Are customer service-oriented
• Have excellent communication skills
• Have strong typing and PC skills
• Are analytical and problem-solving oriented

What can you expect from us:

• Flexible working hours: From Monday to Friday - 10:00 to 22:00; Saturdays - 10:00 to 19:00;
• Competitive salary with performance-based bonuses
• Quarterly bran discount & additional Peak season incentives
• Professional Development and Career Navigation programs to map out the steps in your development
• Health and Wellbeing initiatives
• Relocation support if needed (accommodation and travel expenses)
• Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts and many more

Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!
External Referral Program - Bulgaria:
https://concentrix-bulgaria.talkpush.com/site/campaigns/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc

We’re looking forward to meeting you!

You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.

Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.

Concentrix Bulgaria is an equal-opportunity employer.

Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.