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Languages
English
German
Information

TSP | International

Customer Service

No experience

Permanent

Indefinite

Full-time

10

Customer Care Agent with a Native Level of German

Portugal » Lisbon

Description

We are looking for a Customer Care Agent to work for a leader multinational company, which offers innovative solutions for smart homes and cities and connected industry and mobility.
This person will be responsible for thorough research, case management and careful process documentation and also to answer customer inquiries by email and telephone.
Excellent level of German and good communication skills are essential for this position.

Our client is a leading multinational company, which offers innovative solutions for smart homes and cities and connected industry and mobility. 130 years after the foundation of the company, 390 000 employees around the world have helped create trends in innovation and connectivity.

As a Customer Care Agent you will be part of an expert team on behalf of the company`s client.

- Represent our client's service standards with the goal of long-term customer loyalty
- Be responsible for thorough research, case management and careful process documentation
- To answer customer inquiries by email and / or telephone

Requirements

We are looking for a professional with the following qualifications, experience and skills:

Qualifications

- To ideally be educated to degree level and/or have relevant work experience.

Experience

- Experience in Customer Care positions are a big plus

Skills

- To have excellent German language skills, as well as a good level of English
- To be passionate about customer service and enjoy contact with people
- To have a quick understanding of common information technologies

Offer

- Opportunity to join a globally operating company
- Salary range : 15000€ - 17000 €

Information

TSP | International

Customer Service

No experience

Permanent

Indefinite

Full-time

10

Be one of the first candidates to apply