Customer Care Consultant (Spanish native speaker)
» Zielona Góra
The financial platform available at Conotoxia.com provides access to the most popular online financial services including currency exchange, money transfers, payments and Forex trading. Cinkciarz.pl, one of the companies in the Conotoxia Holding Group, has been operating since 2010. It is one of the fastest growing companies in Europe. In 2018, it was ranked 8th on the ranking of the 200 largest companies in Poland according to the Polish opinion-forming weekly, Wprost. Our employees are passionate about their work. Our teams are made up of IT specialists, marketing experts and sales professionals. The group has offices in Zielona Gora, Warsaw, Chicago and Limassol. The brand is a partner of Chicago Bulls.
If you join us, you will:
- be responsible for professional and company-compliant inbound helpline services (by phone, email and LiveChat),
- build positive relationships and contacts with foreign clients,
- provide clients with support in using the company’s services,
- care and management of regular clients’ affairs.
- cooperate with different departments in the company.
- fluent knowledge of one of the following languages: German, Spanish, Czech, Portuguese (native speaker preferred),
- very good knowledge of English (British or American),
- experience in customer service especially over the phone,
- excellent communication skills,
- efficient use of electronic communication channels,
- openness and positivity,
- independence and creativity in action,
- readiness to work in shifts, including nights.
- employment contracts and stable employment conditions,
- attractive salaries that match your skillset, including the specifics of your tasks,
- career path development,
- the ability to work on concluding innovative projects in the scope of modern technologies,
- participation in courses and conferences,
- free English lessons with native speakers,
- flexible working hours for selected departments,
- adaptation support during the beginning of employment,
- access to magazines and the company library,
- company parties and trips to events for game fans and modern technology enthusiasts,
- sporting activities,
- tickets to sporting events,
- fresh fruit,
- relaxation and entertainment zones (playrooms).
- Vip Customer Service
- Customer Service
- Customer Support
- Customer Oriented
- Call Center
- Good Interpersonal Skills
- Excellent Communication Skills
- Very Positive Personality
- Phone Calls