Jobs by People s Place at Europe Language Jobs

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Languages
Danish
English
German
Information

people-s-place GmbH

Customer Service

Temporary

Indefinite

Full-time

Customer Care Operations Representative (m/f) Danish, Fulda

Germany » Fulda

Description

Our internationally operating e-commerce client is looking for a new team member for the customer support department. Do you have service oriented, detailed and autonomous work style? Would you like to operate as a part of a promising multicultural company? In this case, the suggested vacancy might be the perfect job for you. We look forward to receiving your application with the reference: Customer Care Operations Representative Danish (m/f) Fulda area.

 

Customer Care Operations Representative (m/f) Danish, Fulda area

 

Your Responsibilities:

You support the company in various customer care related topics, such as:
• Order acceptance and tracking of orders
• Processing of customer requests, cancellations and complaints
• Being first point of contact for customers regarding the offered products
• Data entry and updating of the database
• Interdepartmental internal communication
• Coordination of cooperation with external service providers and partners

Requirements

• You have a degree in business management, logistics or marketing or alternatively through a comparable training
• You have already gained initial experience in the field of order processing, general administration or customer support
• You speak Danish at (near) native level
• You have excellent written and spoken English skills, ideally you speak German
• You are very IT- versed and a communication talent, preferably you have mastery of 10-fingers typing
• You came across working with merchandise management system
• You are a world-class team player with many new ideas regarding customer loyalty and service improvement

Offer

• You will receive an attractive offer, including an indefinite contract, 30 vacation days and efficiency-oriented payment
• Individual development opportunities within a very successful and constantly growing innovative company
• Flat hierarchies, fast decision-making and a pleasant working atmosphere

If you can relate to the job description, we look forward to receiving your application documents (CV in English or German, motivation letter, education certificates and references).

Information

people-s-place GmbH

Customer Service

Temporary

Indefinite

Full-time

Be one of the first candidates to apply