Jobs by Wipjobs at Europe Language Jobs
Languages
English
Finnish
Skills
  • Customer Service
  • Customer Oriented
  • Customer Support
  • Communication
Information

WiPjobs

Customer Service

High-school

No experience

Permanent

Indefinite

Full-time

3

Customer Service Advisor with Finnish (attractive benefits)

Poland » Krakow

Description
  • Handling incoming phone calls / e-mails from customers regarding technical issues related to hardware, software, and network
  • Delivering professional and prompt service to the customers
  • Keeping records of all customers’ enquiries in the reporting system
  • Analyzing and resolving most common enquiries by providing step-by-step solutions or using remote access to take control of the computer and solve the problem
  • Sending more complex enquiries to the relevant IT Support Team
Requirements
  • Very good Finnish language skills both verbal and written
  • Good English skills
  • Excellent verbal and written communication skills
  • Professional telephone manner
  • Basic experience in Windows, MS Office, MS based applications
  • Basic technical support experience an advantage but not necessary
  • Flexible, well-motivated team player, ability to work under pressure
Offer
  • Work in a multinational company for well- known, global brands.                         
  • Wide range of trainings in different fields, receive certificates
  • Paid language courses
  • Clearly defined career path
  • You will work in an inspiring atmosphere.
  • Join volunteering opportunities, sport's clubs, integration events, etc. 
  • Medical care for whole family, + life insurance.
  • You can recommend friends in Referral Program and collect awards!
  • Our offices are conveniently located with “Bicycle-friendly” certificate!
Skills
  • Customer Service
  • Customer Oriented
  • Customer Support
  • Communication
Information

WiPjobs

Customer Service

High-school

No experience

Permanent

Indefinite

Full-time

3