Jobs by Wipjobs at Europe Language Jobs
Languages
English
Bulgarian
Skills
  • It
  • Customer Support
  • Customer Relationships
  • Helpdesk
Information

WiPjobs

Customer Service

High-school

No experience

Permanent

Indefinite

Less than 18.000 € gross / year

Full-time

10

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Customer Service Advisor with Bulgarian

Czech Republic » Prague

Company
WiPjobs
Description

• Answer incoming customer calls regarding technical issues, service questions and general client concerns.
• Identify and assess customers’ needs to achieve satisfaction Identify and assess customers’ needs to achieve satisfaction
• Keep records of customer interactions, process customer accounts and file documents Identify and assess customers’ needs to achieve satisfaction
• Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem

Requirements

• Very good Bulgarian language skills both verbal and written, plus good level of English
• Strong phone contact handling skills and active listening
• Ability to multi-task, prioritise, and manage time effectively
• Customer orientation and ability to adapt/respond to different types of characters
• Ability to work under pressure

Offer

• Work in multinational company for global brands
• Career growth opportunities, free language courses.
 

Skills
  • It
  • Customer Support
  • Customer Relationships
  • Helpdesk
Information

Customer Service

High-school

No experience

Permanent

Indefinite

Less than 18.000 € gross / year

Full-time

10

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