Languages
French
English
Information

OKIN BPS, a.s.

Customer Service

Permanent

6 - 12 months

Full-time

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Customer Service Representative - English & French

Czech Republic » Ostrava

Company
OKIN BPS, a.s.
Description
  • Daily communication with clients in order to provide them solutions and customer service
  • Creating tickets with the reported failures in customer service centers
  • Providing information to customers on the repair progress
  • Communication with internal teams to verify and resolve clients issues
Requirements
  • Minimum secondary education
  • Fluency in English language and French languages is a must (C1 level)
  • Experience in Customer Services area an andvantage
  • Problem solving personality with excellent communications skills
  • Resilience to stress and high level of flexibility
  • Reliability and attention to detail
  • Advanced PC skills
Offer
  • Opportunity to cooperate with Verizon, one of the largest global Telco providers in the world
  • Full time employment
  • Multicultural, challenging and friendly environment
  • Daily use of languages
  • Extensive training and further career development (CISCO / ITIL Academy)
  • Other employee benefits
Information

Customer Service

Permanent

6 - 12 months

Full-time

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