Languages
English
Dutch
Skills
  • Customer Support
  • Customer Oriented
  • Technical Advices To Customers
  • Dutch
  • Native Dutch Speaker
  • Dutch Mother Tongue
  • I Speak Dutch
Information

MGI Recruitment

Customer Service

High-school

No experience

Permanent

6 - 12 months

Full-time

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Dutch speaker’s relocation package offered to Athens, Greece

Greece » Athens

Company
MGI Recruitment
Description

Our client, based in Athens Greece but was founded in Paris, is a global leader in outstanding customer service experience management, serves companies around the world with customer care, technical support, customer acquisition and debt collection and cooperates with the largest multinational company worldwide within the it service.

The project you will be working for is the one of the largest IT companies in the world!

Job overview:

You will receive formal training, to be able to offer recommendation to common problems or frequently asked question, interact with other departments in order to resolve issues, provide customers the highest quality level technical support, provision of remote support, Website development and computer networking.

Job description:

  • To be able to offer recommendations in Dutch to common problems or frequently asked questions
  • To interact with other departments in order to resolve issues in Dutch
  • To provide customers the highest quality level 1 technical support in Dutch
  • To ensure all support calls, emails and chats are answered and resolved within the agreed  SLAs and logged appropriately.
  • To work effectively as part of a team, developing effective and supportive relationships with colleagues
Requirements

Requirements:

  • Fluent Dutch and good English level (both written and speaking)
  • Good knowledge of technologies
  • Excellent communication skills
  • Microsoft Office (Word, Excel, Outlook, OneNote) 
Offer

Benefits:

  • Multicultural environment
  • Competitive salary (1 salary Christmas, ½ Easter, ½ summer time)
  • Training paid
  • Relocation package - Flights paid, Hotel accommodation for 2 weeks
  • Career development opportunities
  • Office location in the city centre

If the above position is not for you, you may know someone who could be interested. Why not refer a friend and we will give you €500 if their application is successful!

Skills
  • Customer Support
  • Customer Oriented
  • Technical Advices To Customers
  • Dutch
  • Native Dutch Speaker
  • Dutch Mother Tongue
  • I Speak Dutch
Information

Customer Service

High-school

No experience

Permanent

6 - 12 months

Full-time

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