Languages
English
Italian
Information

Teleperformance Greece

Customer Service

High-school

No experience

Permanent

Indefinite

18.000 € - 24.000 € gross / year

Full-time

20

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Felice anno nuovo! Italian speakers come join us in Athens!

Greece » Athens

Company
Teleperformance Greece
Description

Teleperformance Greece – Transforming passion into excellence
Our values: Integrity – Commitment –Respect – Professionalism – Innovation - Commitment 

Our company, was established in 1989 and till now, is the leader of outsourced channel services in South Europe and Middle East. We are in the top list as a brand company in Greece and we are becoming better and bigger, with more than 4.200 current employees from all over the world, supporting 26 languages and dialects globally. Regarding that we offer as much as we can to our colleagues, because we believe that what makes us so successful, first and foremost, are our employees:

Our vacancy:
As an Italian speaking advisor, you will responsible to perform with accuracy and efficiency via phone, chatting and Emails in both Italian and English. This includes responding to customers’ requires, offering professionally and courteously resolutions to their complications.
Specific duties:
To receive Inbound calls, E mails and Chats from existing consumers requiring product support in both Italian and English.
To identify customers’ needs and providing permanent resolution. 
To communicate clearly with all consumers.
To manage, effectively and efficiently, length of calls ensuring minimum consumer inconvenience.

Requirements

Requested profile:

Excellent command in both Italian and English (Written and Oral skills)
Familiarity with Customer Care service role and ability to handle demanding clients
Willingness to work in a fast paced environment
Availability to work in rotating shifts, on weekends or on Holidays

Offer

In case of relocation, we provide your air ticket to Greece
Airport pick up
2 weeks free accommodation in our collaborating hotels
Step by step support regarding your hiring process, permanent accommodation & acclimation.
Competitive salary 
14 salaries per year (One on Christmas, half for Easter & for Summer vacation)
25% extra payment for working night shifts and 75% extra payment working on Greek Holidays
20 days annual paid holiday
Monthly performance bonus
Bonus for referring new colleagues
Health insurance coverage 
Training in English, paid from the 5th day on
Free Greek language courses
Continuous IT and Soft skills training
In-House doctor and examination center
A professional, modern and multicultural environment

Information

Customer Service

High-school

No experience

Permanent

Indefinite

18.000 € - 24.000 € gross / year

Full-time

20

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