Languages
French
English
Skills
  • French
  • English
  • Fine With Working Shifts
  • Effective Listening Skills
  • Effective Communication
  • Positive Attitude
  • Team Work Spirit
  • Customer Service
  • Customer Advisor
Information

Webhelp Portugal

Customer Service

No experience

Temporary

6 - 12 months

Full-time

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French & English Customer Advisor - Lisbon (relocation pack)

Portugal » Lisbon

Company
Webhelp Portugal
Description

• Offering information, solutions and counselling to customers regarding the company’s services;

• Registering contacts and client information according to the work procedures;

• Compliance with company regulations for Data Protection and Information Security;

• Maintaining positive customer relationships through a responsible treatment of each contact;

• Achievement of the performance targets defined by the project;

Requirements

• Fluent or native in French and English;

• Availability to work in rotating shifts from Monday to Sunday, from 7 am to 7pm (schedules depending on the project);

• Excellent listening and communication skills. Positive attitude and team spirit.

• For non-EU applicants it is mandatory to hold a valid work permit

Offer

Relocation Package for those living abroad that includes: one month of free accommodation, help setting up tax and bank account documentation and reimbursement of your flight ticket up to 400€;

• A renewable 6 month contract (CDD) from day one with the possibility for eventual CDI;

• Full time job (40 hours weekly);

• Free training for all necessary software and product knowledge + continued training and development;

• Base salary + monthly performance bonus + daily meal allowance + monthly transportation allowance + 2 extra salaries/year);

• Private Health Insurance + dental plan once you complete 6 months with the company+ English speaking Doctor on site;

• Fair and regular assessments for positions like: Quality Specialist, Team Leader, HR Recruiter and many more.

• Great office location with easy access by public transport (train, metro and buses);

• Discounts at gyms, restaurants, beauty centres, pharmacies and many more businesses in the area.

• On site kitchen with access to utilities, weekly free fruit and reduced-price vending machines;

Skills
  • French
  • English
  • Fine With Working Shifts
  • Effective Listening Skills
  • Effective Communication
  • Positive Attitude
  • Team Work Spirit
  • Customer Service
  • Customer Advisor
Information

Customer Service

No experience

Temporary

6 - 12 months

Full-time

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