- Troubleshooting
- Excellent Troubleshooting
- Troubleshooter
- Trouble Shooting Attitude
- Customer Service
- Customer Care
- Customer Service And Support
- 1St Level Helpdesk
- 1St Line Support
- 1St Level Tech Support
- Agent
- Call Centre Agent
- Customer Service Agent
- Phone Calls
- It Skills
- Customer Support Agent
SSC Heroes
Customer Service
High-school
No experience
Permanent
Indefinite
Full-time
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French-English Speaking IT Service Desk Agent - Level 1
Hungary » Budapest
- Handle end user calls and web queries
- Act as the first point of contact for the customer
- Precise administration
- Act as a primary contact between customer and resolving group
- Keep the user informed, own and follow up ongoing case
- Fluency in English and French
- Basic Customer service skills
- Interest in IT
- Fresh graduates are also welcome
- Good interpersonal and communication skills
- Customer service orientation and ability to work in a team
- Good Analytical & Coordination skills are essential Excellent Soft skill, Communications skills(Voice & Email) to handle
- global customers Strong keyboard skills
- Ability to perform in adverse situations
- Basic understanding of Computers and Trouble shooting skills required
- Troubleshooting
- Excellent Troubleshooting
- Troubleshooter
- Trouble Shooting Attitude
- Customer Service
- Customer Care
- Customer Service And Support
- 1St Level Helpdesk
- 1St Line Support
- 1St Level Tech Support
- Agent
- Call Centre Agent
- Customer Service Agent
- Phone Calls
- It Skills
- Customer Support Agent
Customer Service
High-school
No experience
Permanent
Indefinite
Full-time
