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French speaking Customer Service Agent (m/f) in Dortmund
The Gi Group is an international company which has offices in 40 countries and has roughly 2.500 employees.
One of our well-known clients is currently seeking French speaking Customer Service Agents m/f for the E-Commerce sector in Dortmund.
- Inbound customer service in ECommerce via phone and email
- Response to queries in regards to product range, services an warranties
- Handling complaints in a professional manner and maintain customer satisfaction
- Update of the database on a daily basis
- Fluent in French and English, both in written and oral
- Strong communication skills and solutionoriented thinking
- Team player, quick learner and good listener
- Valid working permit and able to work in shifts
- Temporary contract with the opportunity of takeover by our client
- International working environment and friendly colleagues
- The workplace is easily reachable with public transport
- Professional support by our competent recruiting team
- Customer Support
18.000 € - 24.000 € gross / year