6 - 12 months
Gibraltar » Gibraltar
Our client, an online gaming firm based in Gibraltar, is looking for a French Customer Care professional to join their Support team!
• Customer service via inbound calls and emails.
• Manage customers accounts and assist with any account management related issues (passwords, cash transfers and cash outs and product related queries).
• Acting as a source of information for our customers regarding promotions, products and offers.
• Assisting customers with account security issues and where necessary liaising with other departments such as fraud and payments.
• Translation and localization of marketing materials such as: Newsletters and website content.
• Customer oriented person
• Must have office based experience
• Flexible and adaptable working attitude
• Fluency with English and French
• Strong writing skills and translation experience would be a bonus
• An interest in online gaming or experience in iGaming would be considered an asset
• Candidates must be based in Gibraltar or surrounding areas
This is a great opportunity to join an international and friendly team in Gibraltar!
On offer for the right candidate is a great salary package and ongoing training and development.