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Languages
French
English
Information

Sitel Portugal

Customer Service

High-school

No experience

Project/Service based

Indefinite

Full-time

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French/English Warranty Customer Support - Porto, Portugal

Portugal » Porto

Company
Sitel Portugal
Description

About Us

 

Do you want to start an international career?

Do you want to support one of the largest brands in the world?

Do you want to work in a great multicultural environment?

 

We are Sitel

We provide customer support services to multinational companies in several business industries such as tourism, healthcare, hardware/software, retail and e-commerce, among others.

We live by a People First mindset, encouraging individual and team growth towards common goals while respecting our differences. 

If you wish to develop your communication skills in a high-energy multicultural environment, with access to continuous training, join us!

 

Our Client

Our client is one of the world's premier global providers of warranty solutions and related benefits, with more than 50 years of experience, which provides underwriting, claims administration, and marketing expertise to some of the world's leading manufacturers, distributors, and retailers of consumer goods, as well as services for financial institutions.
 

Primary Responsibilities

As a customer advisor on this project, you will be part of a creative, highly trained team of global specialists responsible for dealing with all customer enquiries, ensuring the highest levels of service.

Requirements

Mandatory Skills

  • French native speaker
  • Strong English skills both written and spoken
  • Proficiency in relevant computer applications
  • Excellent communication skills

 

Preferential Skills

  • Customer support experience
Offer

Our Offer

 

At Sitel, we believe our people are our most important asset and therefore we take pride in finding the best, most talented and driven employees.

 

Among the benefits of working with us are:

  • Competitive salary (14 monthly payments per year)
  • Monthly meal allowance
  • Monthly performance bonus
  • Monthly language bonus
  • Relocation package to Portugal (including travel and accommodation costs)
  • Help in finding accommodation in Porto
  • Private Healthcare + Dental insurance
  • English speaking Doctor on site
  • Full-time schedule (Monday to Friday, between 7.30 am and 9.30 pm; Saturday and Sunday, between 9 am and 9.30 pm)
  • Great office location with easy access by public transport
  • Initial training fully paid by Sitel and included in the contract
  • Continuous training and development
  • Start Date: 15/01/2018

 

We take care of you and your development and make sure that you have the right conditions to deliver the best results.

To apply, please submit your resume as soon as possible.

Information

Customer Service

High-school

No experience

Project/Service based

Indefinite

Full-time