- Russian Language
- Gaming
- Online Gaming
- Customer Support
- Customer Service
- Communication
CareersinEurope
Customer Service
High-school
No experience
Permanent
6 - 12 months
Less than 18.000 € gross / year
Full-time
5
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Gaming Support Consultant - Russian
Bulgaria » Sofia
Company profile
If you are looking for an interesting and challenging job, if you would like to be part of a team of young and enthusiastic professionals who work in a friendly and informal environment and enjoy your job, if you would like to become part of a fascinating world, profit from this excellent proposal!
We are looking for Russian speakers to join the team that supports multi-player games for mobile phones.
The Job
- Responsible for delivering support that results in a positive customer experience
- Identify and analyze player`s needs in order to create the best resolution
- Work pro-actively to ensure potential issues are escalated appropriately
- Stay curious and impact the improvement of the customers support process
- Proficiency in Russian – B2 / C1
- Good command of English - B1 / B2
- Excellent listening and communication skills, both written and verbal
- Passion for video gaming
- Experience of working in a customer-centric environment is a plus
- Ability to work on flexible schedule – Mon-Sun 6:00-15:00/15:00-00:00
Our client will only consider applicants with the nationality of one of the EU/EEA countries (e.g.Bulgaria), and NOT in need of work permit to be arranged.
- A competitive salary, with great benefits;
- Many attractive secondary benefits like health insurance from day 1, food vouchers and a great atmosphere;
- An open-minded management team that promotes innovation, personal development and professional growth through constant training and upgrading programs;
- The opportunity to work with the latest technologies;
- An exciting and innovative multinational business environment;
- Lots of Fun!
Shortlisted candidates (applications that show evidence for language skills required and EU/EEA nationality or work permit) will be contacted via e-mail within 2 working days.
- Russian Language
- Gaming
- Online Gaming
- Customer Support
- Customer Service
- Communication
Customer Service
High-school
No experience
Permanent
6 - 12 months
Less than 18.000 € gross / year
Full-time
5
