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Customer Service

High-school

No experience

Permanent

Indefinite

Less than 18.000 € gross / year

Full-time

20

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"Hospitality Network" Traveler Adviser (French)

Portugal » Lisbon

Description

Worldwide company recruiting French speaking Customer Service Advisers in Lisbon.

Do you want to work for a market leader in the hospitality industry? We are currently looking for French speakers for their office in Lisbon for an exciting project starting in January.

Starting dates: End of April 2017

The Company

Our partner is an international Contact Solutions provider working with leading companies and having a worldwide presence.

Your Responsibilities

- Provide professional customer service solutions over the phone and emails
- Answer and solve client and customer inquiries and issues
- Guarantee clients satisfaction and high level of quality
- Ensure and participate in the success of the department

Requirements

Your Profile

- Native level of French + fluency in English
- Motivated and positive mindset
- Efficiency and organization skills
- Team spirit
- Client and service oriented
- Willingness to stay in the country for medium term at least (no summer or short term project!)
- Punctuality, flexibility and adaptation skills
- Very good communication skills

Offer

The Offer

- Contract as from the first day of training (training is paid 100%)
- Full time job (40h/week), rotative shift Monday-Sunday (7 am - 11 pm)
- A stable job and opportunities to grow within the company
- A family style working environment, while benefiting from an international and multicultural company
- Opportunity to work for Top companies on the market
- 800€/month (x14 per year)
- 6.17€ meal voucher per work-day
- Up to 100€ / month Bonus
- Help in finding accommodation and reimbursement of flight tickets