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Languages
German
English
Information

Sucursala Bucuresti

Customer Service

High-school

No experience

Permanent

6 - 12 months

Less than 18.000 € gross / year

Full-time

20

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!New Company In Athens Hires Fluent German Speakers!

Greece » Athens

Company
Sucursala Bucuresti
Description

DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority. 
Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice.


Responsibilities

•    Manage large amounts of incoming calls
•    Identify and assess customers’ needs to achieve satisfaction
•    Build sustainable relationships of trust through open and interactive communication
•    Provide accurate, valid and complete information by using the right methods/tools
•    Meet personal/customer service team targets and call handling quotas
•    Keep records of customer interactions, process customer accounts and file documents
•    Follow communication procedures, guidelines and policies

Requirements

•    Previous customer support experience (advantage)
•    Fluency in German (written and Verbal) and English 
•    Good MS Office skills
•    Customer orientation and ability to adapt/respond to different types of characters
•    Excellent communication and presentation skills
•    Ability to multi-task, prioritize, and manage time effectively
 

Offer

•    Flight Ticket
•    One week Hotel Accommodation
•    Competitive remuneration package
•    A challenging working environment 
•    Monthly performance bonus

 

Why use Recruitment Agency

•    You are given extra support in preparing for interviews 
•    You have a contact person who gives you all the details of the job
•    You can ask for your application feedback anytime via email or phone
•    You don’t have to face the situation where company do not reply to you for days. 
•    All our services to job seekers are free of charge. We also offer bonus scheme to candidates. 

Information

Customer Service

High-school

No experience

Permanent

6 - 12 months

Less than 18.000 € gross / year

Full-time

20

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