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Languages
Portuguese
English
Skills
  • Customer Service And Technical Support Skills
Information

Customer Service

High-school

1 year

Project/Service based

Indefinite

18.000 € - 24.000 € gross / year

Full-time

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Portuguese Technical Support Advisor - Android

Spain » Barcelona

Description

Are you looking for new challenges ? Do you need a change?

This role would be suitable for those interested in new technologies and an international environment. If you speak native Portuguese you are the perfect fit !

We are looking for French Technical Support Advisors to work for A well known American corporation which provides hardware (smart phone and tablets)/ software product services.

As the Technical Support Advisor, you will be:

-Maintaining client relationships through product support over the phone
-Providing customers with quotes and product knowledge
-Handling effectively all incoming incidents
-Gathering information from customers, troubleshoot technical issues

Requirements

PERSONAL REQUIREMENTS:

-Portuguese native speaker with fluent English

-Willingness to learn and apply new technologies

-Analytical skills with demonstrated problem solving ability desired
-Ability to operate in high pressure situations
-Good technical skills and knowledge preferable
-Excellent communication skills.

_The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation

Offer

We offer

-Full-time contract 39 hours/week, with the following schedules:

-Monday to Sunday, from 00.00 to 10.00 or from 06.00 to 04.00 (rotating weekends)

OR

-Monday y to Sunday, fixed weekends (Saturday Wednesday/Wednesday-Sunday)

-Salary 39 hours/week:16.000 Euros gross/year + up to 1.500Euros gross/year in bonus

Benefits:

-Relocation Package provided
-Possibility to grow within the company