Languages
English
Portuguese
Skills
  • Customer Service
  • Customer Relationships
  • Customer Oriented
  • Customer Support
Information

Sitel Portugal

Customer Service

Course

No experience

Project/Service based

Indefinite

Full-time

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Sourcing Specialist - Lisbon, Portugal

Portugal » Lisboa

Company
Sitel Portugal
Description

We are Sitel

We are a leading global outsourcing provider of customer experience management with 150 offices across 24 countries and more than 75,000 associates speaking 48 languages. Our contact center associates deliver more than 2.5 million unique customer experiences every day.

 

We offer tailored customer care solutions to our diversified client base across all stages of the customer journey. With our operational excellence, continued focus on process improvement and value-add solutions, we are your global partner for today and tomorrow.

 

 

 

 

 

Job brief

We are looking for a Sourcing Specialist to support our recruiting team and help us place qualified candidates faster.

 

To be successful in this role, you should combine knowledge of sourcing techniques with excellent verbal and written communication skills.

 

Ultimately, you will be responsible for building a strong talent pipeline for our company’s current and future staffing needs.

Summary

  • Collaborate with hiring managers to identify each position’s requirements;
  • Develop a network of potential industry professionals;
  • Searching social networks and portfolio sites to identify potential new sources;
  • Log candidate information in our Applicant Tracking System and other internal databases;
  • Identify future hiring needs and proactively source potential hires;
  • Measure and report on sourcing and recruiting metrics;
  • Use social media networks (e.g. LinkedIn, Facebook and Twitter) to look for and connect with new sources.

 

Requirements

Your profile

You have thorough knowledge of HR best practices and have innovative ideas. If you have strong communication skills and are confident as a headhunter, we want to meet you. We like working with people who think ‘outside-the-box’ and who finish projects in a timely manner.

 

 

 

 

 

Requirements

  • Fluency in English (C1 minimum);
  • Proven work experience as a Sourcing Specialist or similar role;
  • Hands-on experience with Applicant Tracking Systems (ATSs) and other Human Resources Management software;
  • Familiarity with social networks, professional sites and resume databases;
  • Good knowledge of labor legislation;
  • Excellent verbal and written communication skills (particularly business email writing knowledge);
  • Good time-management skills with the ability to handle various open positions simultaneously;

 

Preferable

  • College degree in HR Management, Marketing, or a relevant field;
  • Fluency in Portuguese and other major European languages;
  • Experience in a customer service / contact centre role;

 

Offer

Our Compensation & Benefits

At Sitel we believe our people are our most important asset and therefore we take pride in finding the best, most talented and driven employees, among the benefits of working with us are:

 

  • Monthly Salary (x14);
  • Monthly Meal Allowance;
  • Stable working hours (8 hours per day, 40 hours per week);
  • Private Health Insurance, with an on-site Doctor;
  • Personal development opportunities and a great multicultural working environment

 

We take care of you and your development and make sure that you have the right conditions to deliver the best results. Subsequently, we expect that you give it your best at all times. If you feel that this ad sums up your character and your ambitions, please submit your resume as soon as possible.
 

Application

We will screen and interview candidates continuously, so please apply on-line via our career portal as soon as possible. We will close the position down once we have found the right candidate.

We look forward to hearing from you.

Skills
  • Customer Service
  • Customer Relationships
  • Customer Oriented
  • Customer Support
Information

Customer Service

Course

No experience

Project/Service based

Indefinite

Full-time

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