Languages
German
English
Skills
  • German
  • English
  • Customer Service
  • Customer Support
Information

TELUS International Europe

Customer Service

High-school

No experience

Permanent

Indefinite

Full-time

10

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Technical Solutions Consultant with German and English

Bulgaria » Sofia

Company
TELUS International Europe
Description

TELUS International Europe is a multilingual contact center, BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high-quality services since 2004. The company has more than 5,500 team members across nine delivery centers: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania); Cork and Dublin (Ireland), as well as offices in Manchester and Cannock (England). TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 35 languages.

Have you ever dreamed of working for one of the biggest multinational technology companies?

Would you like to be part of the world of high technology and cutting-edge solutions? If yes, then you are the right person for us!

We are now hiring for a new, super cool project…

Your role:

  • To deliver outstanding client service and achieve great customer experience and satisfaction
  • To understand user needs and assist with general inquiries, product support and troubleshooting via phone, e-mail and chat
  • Tech-savvy and willing to gain and share knowledge
Requirements

You are:

  • Fluent in German and have a very good level of English
  • Person with strong analytical, problem solving and general troubleshooting skills
  • Team player and positive thinker
  • Passionate about learning and development
Offer

We offer:

  • Stable job (permanent labour contract)
  • Competitive salary for the local market -
  • Opportunity to plan your own working schedule
  • Monthly performance Bonuses
  • Career development opportunities
  • Great relocation package: Airplane Tickets/ Transportation from Airport/Up to one month Free Accommodation in a hotel
  • Meal tickets shall be granted monthly
  • International modern working environment
  • Special Discounts & Offers for all employees
  • Employee referral Bonus
  • Positive environment – we care about the well–being of our employees, invest in their development, encourage fun and team building initiatives
  • Supportive work-life balance policies
  • Continuous assistance and learning
  • Employee Relations team to help new hires integrate in the local lifestyle and culture

We care about the well–being of our employees, invest in their future growth, encourage fun and team building initiatives!

It sounds like the perfect job for YOU, SEND us your CV!

* By submitting your application you are immediately involved in the assessment process. If you complete all steps successfully, you can directly schedule your own interview. We can't wait to meet you!

Skills
  • German
  • English
  • Customer Service
  • Customer Support
Information

Customer Service

High-school

No experience

Permanent

Indefinite

Full-time

10

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