Languages
German
Information

SELLBYTEL Spain

Customer Service

High-school

1 year

Permanent

Indefinite

Less than 18.000 € gross / year

Full-time

1

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Training Administrator German Market

Spain » Barcelona

Company
SELLBYTEL Spain
Description

We are looking for a professional Training Coordinator to ensure the smooth and effective functioning of training events and special projects.

You will manage, design, develop, coordinate and conduct large or small scale training programs directly with the end customers.

Responsibilities

- Operate as the led point of contact for all the training needs from end clients and account managers via email and/or phone.
- Ensure the timely and successful delivery of our solutions to the German and Benelux market according to the end client needs and objectives. Assist with high severity request or escalations needs.
- Contact frequently the end client to remind about training rights available and sessions dates.
- Control the database for the daily job, registrations, cancellations, course move and trainer change.
- Create weekly reports to inform the clients attending courses.
- Request translators to support specific sessions with this need.
- Remote meetings with clients to support webinar courses.
- Ensure the funding for each specific client is clear by analyzing the entitlements, invoicing the client, etc.

Requirements

Skills Required

- Native German and fluency in spoken and written English is required.
- High level of Spanish desirable
- Ability to work collaboratively in an ethnically, linguistically, and culturally diverse environment.
- Advance Windows environment and working knowledge of MS Word, Excel, and PowerPoint.
- Excellent organizational skills; able to prioritize work in accordance with supervisory input.
- Detail Oriented and able to work under pressure.
- Strong writing skills.
- Excellent interpersonal/communication skills; personable and professional telephone presence.
- Ability to handle confidential donor/constituency/employee/client information with sensitivity, integrity and accuracy.

***The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation. ***

Offer

We offer
- Full-time (39 hours/week) and Indefinido contract
- Salary: 16.452 Euros gross/year + up to 727,53 in bonus

Information

Customer Service

High-school

1 year

Permanent

Indefinite

Less than 18.000 € gross / year

Full-time

1

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