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DESCRIPTION
Danish-Speaking Customer Advisor – Streaming Services
Location: Lisbon, Portugal
Salary: Choose between:
€1,358 gross per month with free company accommodation
€1,620.50 gross per month without accommodation
Working hours: 40 hours per week / Schedule: Rotational shifts, Monday to Sunday between 09:00 and 21:00
Relocation Package: flight reimbursement, airport pick up, accomodation during employment
Live and Work in Lisbon
Would you like to build an international career while enjoying life in sunny Lisbon? This is an excellent opportunity to join an international customer service team supporting users of a popular streaming platform. With the option of free company accommodation, relocating to Portugal is easier and you will not need to arrange or pay for your own housing. Lisbon offers a fantastic combination of sunshine, beaches, culture, nightlife and a welcoming international community.
The Role
As a Danish-speaking Customer Advisor, you will assist customers by phone, email, live chat and social media. You will answer questions about accounts, subscriptions, payments and streaming services while providing friendly and efficient support.
Your Responsibilities
- Assist customers with registration and login issues
- Help users manage their accounts and subscriptions
- Troubleshoot streaming quality, buffering and playback problems
- Provide support with apps, compatible devices and device settings
- Answer questions about billing and payment methods
- Assist with subscription pauses and cancellations
- Record and share customer feedback
- Deliver a professional and positive customer experience
REQUIREMENTS
What We’re Looking For
- Fluent Danish
- Good command of English
- Strong communication and problem-solving skills
- Comfortable communicating by phone, email, chat and social media
- An interest in streaming services and digital technology
- Patient, empathetic and customer-focused
- Available to work rotational shifts, including weekends
- Previous customer service experience is an advantage
OFFER
What’s on Offer
- €1,358 gross per month with free company accommodation
- Alternatively, €1,620.50 gross per month without accommodation
- International working environment
- Ongoing support and development
- Career progression opportunities
- The chance to live and work in Lisbon
About Talingual
Talingual specialises in multilingual recruitment across Europe. We have helped thousands of candidates start new careers abroad.Your recruiter will support you throughout the process, from reviewing your CV and preparing you for the interview to providing practical advice about relocating to Portugal.
Apply today to learn more about this Danish-speaking opportunity in Lisbon.
SKILLS
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