Danish-speaking - Onboarding Account Manager - Barcelona

This role is tailored for individuals who can navigate the complexities of the market, onboarding and engaging with companies with high potential, possible future unicorns, in a tech-focused environment. You will build strong relationships, drive product adoption, minimize churn, and identify opportunities for growth and advocacy within our customer base, all while enjoying relocation support and private health insurance.

About the company

Our client is a global leader in customer experience management and contact center services, delivering exceptional customer care in over 35 languages. With a diverse team across multiple countries, they provide first-line support and technical assistance for leading international brands in a dynamic and inclusive work environment.

What will you do?

Serve as a trusted advisor to onboard new clients and develop high-performing PPC campaigns for digital marketing advertisements

Make outbound customer calls to promote and sell services

Detect and understand customer objectives and offer tailored solutions

Set up strategic, results-driven campaigns for immediate and long-term impact

Increase spend and upsell campaigns

Create, maintain, and update a complete customer database

Handle a high volume of potential clients daily via phone calls

Candidate profile

BA/BS degree (MA/MSc in Marketing or Communications preferred)

C2 level Danish and C1 level English; multilingual skills are a plus

Decent experience in sales and/or marketing with proven client-facing skills

Independent worker with strong goal orientation

Skilled in CRM tools and customer data management

Proficient in using AI tools to support outreach strategies

Strong communicator with presentation and professional writing skills

Initiative-driven, solution-oriented, and collaborative

Skilled in competitor analysis and market trend identification

Culturally aware of the Nordic market with proven stakeholder management skills

Familiar with Nordic business etiquette and regulations (e.g., GDPR)

Able to address advanced ROI and integration questions for Google Ads solutions

Employer offers

Full-time (39h/week) hybrid position in Barcelona

Competitive salary with annual bonus potential

Referral program with rewards up to €2,000

Relocation support

Private health insurance

Continuous skill development and certifications

Clear career growth opportunities with coaching support

Engaging and supportive team culture with regular contests

Prime office location at the World Trade Center, Barcelona

Nordic Jobs Worldwide

Nordic Jobs Worldwide is a leading recruitment company focusing on connecting Nordic–speaking talents with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 6,500 candidates secure their dream jobs.