DESCRIPTION
Join Our Clients as a Dutch-Speaking Customer Service Representative in Porto, Portugal!
Imagine living and working in one of Europe’s most charming cities – Porto – while helping customers with their day-to-day needs. Our client makes relocating easy, offering flight reimbursement and 2 months of accommodation to help you settle in smoothly.
Why You’ll Love This Role:
- Salary: €1,900 gross/month
- Permanent Contract: 2-month probation period
- Full-Time Position
- Training & Support: Comprehensive initial training + ongoing guidance
- Career Growth: Opportunities to progress into roles like Team Leader, Trainer, and more
- International & Supportive Environment: Work alongside Dutch-speaking colleagues in a dynamic, multicultural office
- Relocation Package: Flight reimbursement + 2 months accommodation provided
What You’ll Do:
- As a Customer Service Representative, you’ll support customers with a variety of general service-related questions and requests. Your role may include:
- Answering customer inquiries via phone, email, and chat
- Providing clear and friendly guidance to resolve issues
- Handling account-related questions and requests
- Supporting customers with troubleshooting and basic technical help
- Identifying opportunities to improve the customer experience
- Your focus will be on solving problems effectively, ensuring customer satisfaction, and contributing to a positive service experience.
Who We’re Looking For:
- Languages: Fluent in Dutch & good level of English
- Customer Service Skills: Strong communicator, empathetic, and solution-oriented
- Tech-Friendly: Comfortable using digital tools and eager to learn new systems
- Proactive: Able to spot opportunities to improve service or streamline solutions
Why Porto?
Porto combines history, culture, and modern lifestyle in one stunning riverside city. From its world-famous wine to its vibrant food scene, rich architecture, and nearby beaches, Porto offers a fantastic quality of life while you build your international career.
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