French-Speaking Customer Service Representative (Remote)

French-Speaking Customer Service Representative (Remote – Bulgaria)

Gross Monthly Salary: €1,482.75

Performance Bonus: Up to 10% of your gross salary after your first 3 months, based on KPIs

Signing Bonus: €2,000 paid over 12 months:

Location: Remote from anywhere in Bulgaria

Start Date: 27 July

Languages Required: French (C2) and English (B2)

Join Our Team!

Are you fluent in French and looking to build your career with an international company? We are looking for motivated and customer-focused individuals to join our Customer Service team, supporting a global leader in the medical devices industry.

No previous customer service experience? No problem! We provide comprehensive training to help you succeed.

What We Offer

Salary & Bonuses

Gross Monthly Salary: €1,482.75

Performance Bonus: Up to 10% of your gross salary after your first 3 months, based on KPIs

Signing Bonus: €2,000 paid over 12 months:

€500

€300

€300

€100 per month for the remaining 9 months

Monthly salary payments

Benefits

Meal allowance of €80–€100 per month (based on days worked)

Private health insurance through Generali

Multisport and/or Coolfit card

Access to an online learning platform

Remote work from anywhere in Bulgaria

Relocation Support

If you're relocating to Bulgaria, we offer:

Reimbursement of transport costs

Accommodation allowance of €260 per month for the first 3 months

Your Responsibilities

Provide technical support to customers using medical devices.

Troubleshoot product and device-related issues.

Guide customers on product features and functionality.

Coordinate repair and replacement processes when required.

Deliver exceptional customer service via phone, email, or chat.

Accurately document customer interactions while following company procedures and compliance standards.

Working Hours

Monday to Friday

Rotating shifts between 09:00 and 19:30

No weekend work

What We're Looking For

Fluency in French (C2) and English (B2).

Excellent communication and problem-solving skills.

Customer-focused attitude with a willingness to learn.

Previous customer service, technical support, or call centre experience is an advantage, but not essential.

Fluency in French (C2) and English (B2).

Gross Monthly Salary: €1,482.75

Performance Bonus: Up to 10% of your gross salary after your first 3 months, based on KPIs

Signing Bonus: €2,000 paid over 12 months:

€500

€300

€300

€100 per month for the remaining 9 months