Help Desk Support - Dutch Speaker (80% remote)

Mandatory
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DESCRIPTION

Are you looking for a dynamic role that combines technical support and the flexibility of remote work? We have a fantastic opportunity for you!

Join a leading company i and become part of a team that thrives on innovation and customer service.


REQUIREMENTS

What you will do:


-You will provide first-line technical support 

-You will diagnose and resolve incidents by troubleshooting and guiding users step-by-step through solutions

-You will manage and track support tickets in the system to ensure issues are resolved and followed up in a timely manner

-You will deliver excellent customer service by effectively communicating with users and providing technical solutions

OFFER

What you will get:


-You will work from 9:00 AM to 6:00 PM, Monday to Friday

-You will have the flexibility to work remotely 80% of the time, which means only 4 days per month in the office

-You will receive a salary of €20,535 gross per year, with an additional €1,100 in annual meal vouchers

- You will be offered a permanent contract, with private health insurance provided after 6 months

-You will receive paid training starting from day one, ensuring you're fully prepared for your role

-You will need to be fluent in Dutch, at a native or advanced level.

SKILLS
Support Customers
Help Desk Support
Problem-Solving
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