DESCRIPTION
You will join an innovative company with a young and multicultural environment, and more than 130 years of presence in the market. The original and welcoming offices are located in Lisbon, very well connected both by car and public transport. You will also have the chance to further boost your career as part of an international team of more than 390,000 employees who are setting trends in innovation and connectivity.
What will you do?
As a Front Office Agent, you will be part of an expert team working on behalf of the company’s client, ensuring customer compliance with legal consent requirements. Your main responsibilities will include:
-Representing the client’s service standards with the goal of long-term customer loyalty
-Conducting thorough research, case management, and process documentation
-Handling customer inquiries via email and/or telephone
REQUIREMENTS
Who are we looking for?
- Fluency in Dutch
-A good level of English
-Strong passion for customer service and direct client contact
-Quick understanding of common information technologies
OFFER
What do we offer?
-Competitive base salary and meal allowance (ticket restaurant)
-A dynamic and multicultural work environment
-Offices located in the center of Lisbon with excellent public transport connections
-A 1-year project with opportunities to expand your skills and experience
SKILLS
ARE YOU THE PERFECT CANDIDATE?
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