Medical Support Advisor with Dutch Hybrid and Signing Bonus

years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and

international companies. We believe in helping people grow into their best selves, and our

ever-growing network of happy candidates and clients is what drives us forward. Let’s shape

the future together!

For one of our clients – а technology-enabled BPO firm dedicated to optimizing customer service 

and business performance for world-renowned brands, we are looking for –  

*Be the first point of contact for customers, answering calls about payments, billing, and service updates;

*Process requests to update customer account information efficiently and accurately;

*Ensure smooth handling of payment transactions and related inquiries;

*Support important social and healthcare programs, making a real difference in peoples lives;

*Deliver friendly, professional, and precise customer service every day.

*Fluent in Dutch with strong English communication skills;

*A basic understanding of social or healthcare services is a bonus;

*Careful and detail-oriented when handling written requests;

*Motivated, eager to learn, and committed to excellent customer service;

*Positive, proactive, and ready to make a meaningful impact.

*Attractive Signing Bonus upon joining the team;

*Transition to a hybrid work model after eight weeks;

*Employee benefits, including discounts and a Multisport Card;

*Monthly allowance for transportation/internet (in addition to the salary);

*Bonus for significant life events (marriage, childbirth, graduation);

*Medical plan (health and dental coverage) and life insurance coverage;

*Performance-based bonuses;

*Location near convenient public transport.

If you feel excited and confident that you’re the perfect fit, we encourage you to take the next

step. Kindly share your detailed resume in English when you get a chance. (and don’t forget to include the reference number SM_).

Rest assured that we will reach out promptly to the candidates whose profiles closely match

our requirements. Your privacy is of utmost importance to us, and all your information is

safeguarded in compliance with the regulations of the Commission for the Protection of

Personal Data (Astrea Recruitment, license No 1809).

Bulgaria offers something many young professionals are searching for: the chance to enjoy life today while planning confidently for tomorrow. With affordable housing options, lower everyday expenses, and excellent internet connectivity, it's a place where remote work truly opens new possibilities.

You can choose to live in a bustling city, near the mountains, or by the sea—without sacrificing access to modern amenities or career opportunities. Many international professionals are discovering that Bulgaria allows them to enjoy a comfortable lifestyle, pursue their passions, and achieve long-term goals that might feel out of reach elsewhere.

From cultural festivals and vibrant nightlife to breathtaking nature and endless travel opportunities, Bulgaria is more than a place to work—it's a place to thrive.

Bulgaria is becoming an increasingly popular destination for young professionals looking to combine career growth with a great quality of life. Thanks to the affordable cost of living, many people find they can enjoy more freedom, save more, travel more, and achieve personal goals sooner than they expected.

One of the country's biggest advantages is its excellent internet infrastructure, making it an ideal place for remote work. Whether you dream of living in a vibrant city, a peaceful mountain town, or near the Black Sea coast, you'll have the flexibility to create a lifestyle that suits you.

Beyond work, Bulgaria offers incredible opportunities for adventure and relaxation—from skiing and hiking in the mountains to summer weekends at the beach. Add a growing international community, lively social scene, amazing food, and a welcoming atmosphere, and you'll quickly understand why so many people choose to make Bulgaria their home.