arvato Lisbon

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Operations Manager


1 year


6 - 12 months



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Dutch Operations Manager for Airline Industry- Lisbon(M/F)

Portugal » Lisbon


About us:
We are an international outsourcing service provider. Every day, over 70,000 employees working in more than 40 countries helping our customers achieving success in the market. We design and implement solutions for a wide variety of business processes throughout integrated service chains. Our services include everything from the preparation and distribution of printed materials and digital storage media to data management, customer care, CRM services, supply chain management, digital distribution, financial services and IT services.

5 reason to join us:
• Start an International career;
• You’ll be joining an Award winning team;
• Possibility to work with prestigious brands;
• Be part of an Innovative and forward thinking company;
• Lisbon is a great place to live and work.

Our client:
One of the world’s leading airlines, which flies to over 110 destinations.

For our business in LISBON, PORTUGAL we are currently looking for an Operations Manager.

Your responsibilities:

Evaluating daily key performance indicators and developing improvement needs


Your experience & skills:

- Bachelors/College Degree in any relevant field
- Work experience in contact center
- work experience in team management, ability to motivate and coach team members
- Airline industry experience is a plus
- Very good PC skills - proficiency in the use of Microsoft office
- Very good analytical skills, productivity / service reports
- Native language skills in Dutch (verbal, written) + solid English (verbal, written)
- Excellent Communication Skills, both Verbal and Written


Our offer:

- Excellent reputation as responsible employer with presence in Portugal since 50 years
- Modern working environment at an attractive location in Lisbon with good public transport connection
- Competitive salary
- A welcoming and inclusive environment
- Development opportunities