job offers of randstad at Europe Language Jobs
Languages
German
Information

Randstad Spain

Pharmaceutical & Life Science

Course

2 years

Temporary

6 - 12 months

24.000 € - 30.000 € gross / year

Full-time

1

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German Customer Service Representative

Spain » San Just Desvern

Company
Randstad Spain
Description

Randstad is looking for one German Customer Service Representative to be part of the Customer Service team, Supply Chain group that is responsible for serving the Composites Business in Europe. The CSR is in charge of increasing customer satisfaction by understanding our customers needs and responding quickly.

 

Your tasks:

- Process incoming customer requests and orders
- Check the orders against the customer and purchase order agreements
- Respond to customer product inquiries and satisfaction issues
- Instruct and liaise with EMEA warehouses, plants and forwarders to prepare and arrange the execution of the shipment of goods
- Invoice timely and accurately
- Handle complaints and return shipments
- Interface with and support the sales organization
- Maintain, update and file customer files, records and internal documents
- Monitor credit situation of the customer and liaise with credit department and sales representatives

Requirements

- Customer service orientation
-  Excellent communication skills
 Native German and English. Other European language is a plus.

- Commercial insight
-  Affinity with administrative activities
- Team player, multitasking ability
- Experienced in using Microsoft Windows applications and ERP Systems preferably SAP
- Must be able to work in a fast paced environment with complex business scenarios
- Must be detail oriented and have strong problem solving skills.

 

Offer

- Multilingual environment to provide customer service in an international company

- 1 year contract directly with our client + possibility to extend this contract for a longer term. 

- The company is located in Sant Just Desvern, nearby Cornellá and Esplugas de Llobregat.

- 25.000 euros gross per year.

Information

Pharmaceutical & Life Science

Course

2 years

Temporary

6 - 12 months

24.000 € - 30.000 € gross / year

Full-time

1

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