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Credit Suisse

Software Engineering


From 3 to 5 years




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Support Engineer/BAU Developer # 112225

Poland » Wroclaw

Credit Suisse

The IMM (Internal Model Method) programme is a multiphase, multi-year initiative designed to reduce operational costs for the IB. It consists from several front-to-back projects including:

  • S-EPE that addresses the BASEL III regulation by providing IT solutions for calculation of Expected Positive Exposure
    Backtesting that addresses the regulatory requirement in which Internal Model Methods (IMM) used to measure counterparty credit risk should be back tested.

As the IMM IT BAU Developer/Support Engineer you will join a large, distributed team. Your responsibilities will include, but not only:

  • Providing live assistance for the production workflow by investigating/resolving issues once escalated by PTG (involves an early start rota)

  • Escalating issues to the infrastructure team if needed

  • Escalating issues to the dev team if resolution involves code review/debugging

  • Producing reporting emails (e.g. OLA tracker and trade count analysis)

  • Reruns of production workflow in case of critical failures

  • Ensuring that any production issue is logged, investigated and resolved to limit the chances of it happening again (BAU book of work)

  • Ensuring that any analysis/queries from other IT teams or business stakeholders are addressed (e.g. CVA pricer)

  • Testing and applying configuration changes

  • Making configuration changes as and when required by business stakeholders

  • Making changes to the environment to ensure optimal running

  • Working with the Quants to make changes to Pricing Rules, Valuation Rules, adding trade types

  • Coordinating the release of these items (emergency or planned releases)

  • Providing PTG with training/documentation to help them increase the scope of known issues they can cover by themselves or to help them improve the monitoring process

  • Developing tools to help automate the BAU activities as well as provide PTG with the tools to help them in their monitoring (spreadsheets or c# tools to automate manual work)

  • Running tests related to performance and regulatory capital impact (Impact Assessment )

  • Running tests related to performance (e.g. impact of adding a new counterparty, DMCF updates)

  • Configuring, executing and monitoring batch runs during the day

  • Using advanced knowledge of the workflow to suggest improvements to optimize performance


The project is running for more than 3 years. We are live since September 2015. There is already a BAU team in place with extensive system knowledge. All of our teams are agile, using a mixture of Scrum/Kanban.



Technologies used:

  • NET Framework, C#, WCF, WWF, WPF

  • JIRA

  • Confluence

  • SVN

  • TeamCity

  • Ant

  • MsBuild


Open to discussing flexible/agile working.


We are looking for a talented software engineer who will not only be able to maintain existing solutions but also suggest and implement improvements.




  • You have good communication skills, including the ability to actively listen and interpret

  • You have good written communication skills – clear, understandable and unambiguous documentation and emails are a part of the role

  • You present good analytic/problem solving skills

  • You posses ability to work under pressure/tight deadlines

  • Technical background and understanding of software development life cycle

  • SQL knowledge (for reporting queries)

  • XML knowledge

  • You are a dedicated problem solver and you are happy to take initiative to improve



  • At least basic programming skills – mainly C#, will be useful to understand where the changes need to be applied and how to do them (even though it will also come with experience and knowledge of the system)

  • Financial/investment banking experience


Our benefit

  • Private medical care

  • Life insurance

  • Pension plan

  • Charity days

  • Training and development

  • Internal Mobility


Other optional

  • Language training course

  • Mentoring

  • Family – nursery and kindergarten funding, gift vouchers for Christmas

  • Parking allowance

  • Health promotion: Multisport card, sporting events and groups within Credit Suisse (skiing trips, football team, running team, tennis training course etc.)

  • Employee discounts on various products and services (event tickets, consumer products, etc.)

  • Relocation package

  • Employee Referral Program

  • Flexible work schedule and working from home (home office)

  • Support Engineer
  • Developer
  • Support Developer
  • Bau Engineer

Software Engineering


From 3 to 5 years





Software Developer

Malta » Zebbug

Information Technology » Developer

Languages: English (Intermediate)