DESCRIPTION
Location: work from home in Greece
Role: Swiss German speaking B2B Client Advisor
Salary: 1278 euro gross p/m (paid 14 x p/a) plus potential performance bonus of 100 EUR p/m, plus monthly 121 euro net food vouchers, plus monthly 30 euro net work from home allowance
Hours of work: 40 hrs per week, rotational between MON-FRI 10:30am-06.30pm
If you are a fluent German speaker looking to join a dynamic team that helps bring digital ideas to life, this could be the perfect opportunity for you! We are currently hiring a B2B Client Advisor for an exciting digital marketing project with one of our outsourcing partner clients in Greece.
Our client operates in the digital marketing sector, supporting small and medium-sized businesses worldwide by building websites, launching paid search campaigns, and creating high-quality digital content. The company provides scalable solutions that help businesses strengthen and grow their online presence.
In this role, you will manage customer communication in a professional, proactive, and service-oriented way. You will guide clients throughout their website journey — from the initial consultation and approval of the first website draft, to post-launch support and follow-up.
You will handle both scheduled outbound calls as well as inbound communication via phone and email, ensuring a smooth and positive customer experience.
Responsibilities:
- Consultation Calls: Outbound calls to business clients who have just signed up, to collect website content and requirements
- Act as the main point of contact between the client and the web designer, ensuring smooth collaboration and clear communication
- Approval Calls: Outbound calls to review the website draft and ensure client satisfaction before the website goes live
REQUIREMENTS
The successful candidate should have:
- Fluency in German and English
- Ability to understand Swiss German, or experience working with Swiss customers
- Previous experience in a customer support or client-facing role
- Strong organisational skills and the ability to manage multiple tasks while maintaining attention to detail
OFFER
Salary and Benefits
Excellent career progression opportunities in a growing company. Basic gross salary is 1278 euro gross p/m (=1007 euro net ) with potential performance bonuses up to 100 euro gross p/m. Plus monthly 121 euro net food vouchers, plus monthly 30 euro net work from home allowance.
About Talingual
As a job-seeker you can benefit from Talingual’s extensive experience - we have successfully placed thousands of candidates in new roles across Europe and we have all previously been in your position as an international job-seeker. We work with leading international employers who offer compelling employment opportunities in a wide variety of roles and locations. We add value to your job search by reviewing your CV, identifying your strengths as a candidate, discussing your preferences with you, preparing you for interviews, and providing relocation advice. You can expect your Talingual recruiter to provide you with honest and clear guidance in a friendly and supportive way. See more at talingual.com
SKILLS
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