Job offers of Talingual at Europe Language Jobs
Languages
Dutch
Skills
  • Team Manager
  • Coaching
  • Training
Information

Talingual

Team Leader / Manager

1 year

Permanent

Indefinite

18.000 € - 24.000 € gross / year

Full-time

1

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Dutch speaking Team Manager

Bulgaria » Sofia

Company
Talingual
Description

We have a new opening for an experienced call centre team leader due to the expansion and ongoing growth for my client’s project in Sofia, Bulgaria. As a Team Leader, you will manage a team of around 15 call centre agents. Your tasks is to create a stimulating work environment to continually increase the improvement and results of your team. You will work closely with  your team to improve individual and department KPI performance. It will be your responsibility to analyse performances and make sure your team has the tools and knowledge they need to deliver their targets. Designing and delivering individual and group training/coaching sessions will be part of your role.

 

 

Requirements

We are looking for candidates who have:

  • Excellent communication skills both verbally and written in Dutch
  • Previous experience in managing a call centre team
  • Ability to motivate and coach team members
  • Strong Customer Service and Sales experience
  • Computer literate
Offer

Full paid training will be provided. There is an excellent relocation package on offer which includes initial flight to Sofia, few days hotel on arrival and assistance with finding your own accommodation.

Skills
  • Team Manager
  • Coaching
  • Training
Information

Team Leader / Manager

1 year

Permanent

Indefinite

18.000 € - 24.000 € gross / year

Full-time

1

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